Approx 11th August ordered a JOBY small legged tripod so I could have some video training via Whatsapp. I attended several well known electronic stores prior to this none of whom were very helpful or... See more
Company replied
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See what reviewers are saying
Anyone looking to buy this product will I'm sure will be informed of its ability through other means. It really is a perfect partner to carry in your bag. Fairly lightweight but enough heft to suppo... See more
Company replied
The yellow Podzilla was great for shooting video on a walking challenge event. Most important to me that I could buy something that wasn't RUDDY BLACK. Why is everything black? I have a disability tha... See more
Company replied
For some odd reason Joby touts this new(er) model for its capacity to swap its feet pads with colours other than black. Who cares about colour, is this supposed to be fashion accessory? No, the Gorill... See more
Company details
Written by the company
Find your smartphone GorillaPods, GoPro®/action video mounts, flexible tripods, camera accessories and more. Everything you need in one place.
Contact info
Via Valsugana, 100, 36022, Cassola (VI), Italy
- joby.com
4.2
Great
1K reviews
Hasn’t replied to negative reviews
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the manual is not very good
the manual is not very good. it doesn't explain on the steps that you need to know. i had to look it up on youtube. i thought there was no sound but i figured it out later by watching and attempting many times. quality of the sound is good! need to improve on the manual and make it easier for users!
December 24, 2022
Reply from JOBY
Dear Maria,
thanks a lot for your review and for your opinion regarding the manual.
We thank you once again and remain at your disposal for any further assistance.
Best regards,
Joby Team
I ordered your stupid box
I ordered your mystery box. I did not expect to get things for a iPhone. I needed for a regular camera. I will give to my granddaughter . In the future say mystery box for camera or cellphone etc. Would of been to buy only what I needed. 🌴🌴Aloha
December 1, 2022
Reply from JOBY
Hi Michael,
Thank you for reaching out to Videndum Media regarding our JOBY Mystery box. We are glad you were one of the people who got a box but are sorry to hear it is not what you expected. We did offer 3 mystery boxes and 1 of them was for an iPhone as stated on our site. We hope your granddaughter gets lots of use out of the products. Thank you for your feedback.
Gina
Awesome tripod
Awesome tripod! Super convenient flexible legs and magnetic mount that makes attaching an iPhone so quick and easy. So much better than those cheap noname tripods with clamps! Hope it lasts 😅
December 18, 2022
Reply from JOBY
Thank you for contacting Videndum Media regarding our JOBY products. We are so glad to hear you are enjoying the product and really appreciate the positive feedback!
Thank you,
Gina
Delivered on time
Delivered on time, all good.
Apart from the ridiculous and unacceptable amount of package involved!
December 1, 2022
Reply from JOBY
Dear Steve,
thank you for your review. We will forward your message internally and we will find a solution as soon as possible.
Thank you for sharing your experience with the community.
Best regards,
Your Joby Team
Great service
Great service, well packaged and arrived safe and sound and in good time.
November 25, 2022
Reply from JOBY
Dear Neil,
thanks a lot for your review; we look forward to hear again from you soon.
Thanks a lot again and best regards,
Your Joby Team
Reply from JOBY
Dear Carlotta,
thank you for taking the time to sharte your experience. We love to know that you are satisfied by our products.
Thank you again and best regards,
Your Joby Team
The Black Friday package is completely…
The Black Friday package is completely useless.
November 25, 2022
Reply from JOBY
Hello Xiaokang,
I am sorry to hear the mystery box did not meet your expectations. As stated in the terms & conditions of the promotion, mystery boxes are not returnable. If you have any further questions or concerns, please feel free to contact us via email at customercare@videndum.com or call us at 201-818-9500 during normal business hours.
Best Regards,
Elsy
Great Product
Easy transaction, good comms, well packed and prompt delivery, plus great product.
December 5, 2022
Reply from JOBY
Dear Julian,
thank you for taking the time to leave us a review.
We wish you a lot of fun with Joby!
Best regards,
Your Joby Team
The mystery box was great value for…
The mystery box was great value for money really handy and great quality products
November 13, 2022
Reply from JOBY
Dear customer,
thank you for your positive feedback; we are happy to hear that and hope that you create wonderful content with our products.
Thanks again,
Your Joby Team
The product was exactly as described…
The product was exactly as described and arrived quickly and in perfect condition, Overall a good shopping experience.
November 15, 2022
Reply from JOBY
Dear Linda,
thank you for taking the time to leave us a review. We hope that you will have fun with Joby!
Thanks again,
Your Joby Team
Reply from JOBY
Hello Michael,
I am sorry to hear you are having trouble getting someone on the phone. What number are you dialing? We can also be reached via email at customercare@videndum.com or by phone at 201-818-9500 Mon-Fri from 8:30am to 4:30pm. If you send us an email, we typically respond within 24 hours or sooner in most cases. We will be happy to assist you.
Best Regards,
Elsy
Well made equipment
Well made equipment, easy to put together (I purchased the ball joint, plus Gorillapod and iPhone holder). Flexible and easily transportable.
November 18, 2022
Reply from JOBY
Dear Susan,
thanks a lot for your detailed review. We are really happy that you found the perfect product for your needs.
Thanks a lot again and best regards,
Your Joby Team
THE SPEED OF THE TRANSACTION TO…
THE SPEED OF THE TRANSACTION TO DELIVERY & THE PRODUCT QUALITY & CAPABILITY…I HAVE A NUMBER OF PIECES OF JOBY KIT…ALL WELL MADE & DO WHAT THEY SAY ON THE TIN…PLUS INTERCHANGEABLE…👍🏼👍🏼👍🏼
November 28, 2022
Reply from JOBY
Dear Brian,
thanks a lot for your review! With our Joby product you can boost your creativity!
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions
Terrific company with innovative
Terrific company with innovative, fun products. Had a great price and super service too
November 8, 2022
Reply from JOBY
Dear Michael,
we thank you for your review and are happy that you appreciate our products and our service.
I really thank you again and remain at your disposal for any further assistance.
Best regards,
Consumer Care Videndum Media Solutions
Reply from JOBY
Dear Simon,
thanks a lot for your kind review.
We are happy to know that you found the perfect product for your needs and with the best service.
Thanks a lot again and best regards.
Consumer Care Videndum Media Solutions
Brilliant piece of kit and an amazing…
Brilliant piece of kit and an amazing bundle.price, cheaper than many outlets are selling just the tripod. I just wish I'd bought it sooner....
October 20, 2022
Reply from JOBY
Dear Phil,
thanks a lot for your review. We are really happy to know that you found the perfect product for your needs.
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions
Fast shipping and follow-up.
November 17, 2022
Reply from JOBY
Dear Connor,
thank you so much for taking the time to leave us a review and for your positive feedback.
We are glad that everything went smoothly.
Thanks and best regards,
Consumer Care Videndum Media Solutions
Great range of products, flawless service
Great range of products, item arrived quickly and is better than I expected. Flawless all the way.
October 27, 2022
Reply from JOBY
Dear Bryan,
thank you so much for your kind review. We are really satisfied to know that our service was up to your expectations.
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions
Reply from JOBY
Dear Davy,
thank you for your kind review.
We are really happy to know that you love our products.
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions
Buying and shipping was quick and easy
I love this thing. Makes holding my cameras like a monopod without all that extra. Makes a great stand to record fish being reeled in. The little flex balls are perfect.
October 18, 2022
Reply from JOBY
Dear Sir or Madame,
thanks a lot for your review; it is a pleasure to know that you found the perfect product for your needs.
If you need further assistance, do not hesitate to contact us.
Best regards,
Consumer Care Videndum Media Solutions
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