Joe Fraser Chartered Surveyors Reviews 1,097

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience from initial inquiry to the final report. People often mention the detailed and informative reports, which are delivered promptly and are very useful. The customer service is also noted for being excellent, with staff readily answering questions and providing clear explanations.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being... See more

Response time

Clients share positive opinions on response time, consistently praising the promptness and efficiency. Many... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe their... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The administration was good: the flat survey proceeded in a timely way, inspiring confidence. I took up the option of being phoned personally by the surveyor after I received the survey, as there was... See more

Rated 5 out of 5 stars

A very positive experience with Joe Fraser Chartered Surveyors. We were recommended by an neighbour, so we arranged an appointment for a survey, which we needed to pay off our help to buy. The turnaro... See more

Rated 5 out of 5 stars

We were extremely fortunate to be recommended Joe Frazier by the estate agent . Tess was so very nice and helpful on the phone too. The survey was carried out promptly and to our total satisfaction, w... See more

Rated 5 out of 5 stars

Very quick service with returning the report, the man who came to do it was very friendly. The booking process was also straight forward and the lady on the phone was very helpful. My only negative... See more


Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor

Written by the company

We’re a team of expert residential Chartered Surveyors working throughout England. We combine industry experience and local knowledge to offer invaluable property consultancy services, whether you’re buying your first home or you are a seasoned investor growing an investment portfolio. All of our surveyors are qualified with the Royal Institution of Chartered Surveyors (AssocRICS/MRICS/FRICS) and all of our valuations are completed by RICS Registered Valuers, offering straightforward advice, RICS Red Book valuations and a range of essential professional services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect

Price, service, clear instructions and lovely surveyor who qualify incredibly helpful

September 22, 2025
Rated 5 out of 5 stars

I had a great experience all round

I had a great experience all round, the timeliness of the service from booking to execution was apt. The surveyor was professional, respected our property and showed attention to details. The report was also produced timely. I will certainly recommend Joe Fraser Chartered Surveyors.

September 2, 2025
Rated 5 out of 5 stars

Great company

Responded straight away, came round on time like I was told and had survey back 2 days later, great price.

September 5, 2025
Rated 5 out of 5 stars

Really helpful

Really helpful, they were quick and efficient, always on the other end of the phone. Even after the survey was completed, happily helped me with further questions.

August 18, 2025
Rated 5 out of 5 stars

A very positive experience with Joe…

A very positive experience with Joe Fraser Chartered Surveyors. We were recommended by an neighbour, so we arranged an appointment for a survey, which we needed to pay off our help to buy. The turnaround for this was super quick- they booked the appointment, visited and sent us the report within a week! They were very helpful too, answering any questions we had and the price was affordable and competitive. I would highly recommend them!

August 8, 2025
Rated 5 out of 5 stars

Whilst we had some issues with the…

Whilst we had some issues with the property we purchased, Joe and his team were truly professional even when everything didn't go as smoothly as we would hope. They showed character & integrity & took responsibility where necessary, whilst being generous with time & patience to help resolve any issues. Will not hesitate to use or recommend in future.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

A good experience.

Joe Fraser’s were a pleasure to work with. Communication was excellent, everything was handled promptly and everyone we came into contact with was professional and friendly. I would certainly call on their services again in the future.

June 27, 2025
Rated 5 out of 5 stars

Outstanding

Survey was carried out and the report was concise and easy to understand. Excellent service including follow on contact providing additional guidance and advice if required. Very much appreciated, thank you.

May 20, 2025

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