Joe's Airport Parking Reviews 

1,639
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I made a minor mistake on my arrival time. I have spent now an hour trying to alter the time of arrival by 30 minutes with a total time for using the parking lot is less than 24 hours. I believe thi... See more

Rated 2 out of 5 stars

Valet parking our car was good. However, the transportation bus to airport was performing departures and arrivals at the same time. We (and others) were let outside the luggage carousels - bottom... See more

Rated 1 out of 5 stars

I will be SUEING ! Joes airport parking in Los Angeles Hot my car because he decided to cut in front of me & didn’t even make sure he had enough space no signal on or anything he hit my car & still co... See more

Rated 1 out of 5 stars

Close to the airport and seemed safe enough. Be prepared to find your catalytic converter stolen upon return from your trip. When reported, the employee stated that these thefts occur many times a mon... See more

Company details

  1. Valet Parking Service
  2. Car Accessories Store

Information provided by various external sources

Joe’s Airport Parking has always provided Los Angeles International Airport (LAX) parking services at affordable prices. We have over 1400 parking spaces, the best prices, and the most helpful staff. Why pay more to park at Los Angeles Airport? Park your vehicle with us for less and have your vehicle serviced while you are away. We offer car wash, auto detailing, and oil changes while you’re away on your trip. Be sure to make a reservation on our website to reserve your space and receive the lowest price available. We thank you for choosing Joe’s Airport Parking!


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(1,639)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and professional service

Quick and professional service. Great price!

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 5 out of 5 stars

Great Parking

Great Parking, doesn't get more convenient!

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 4 out of 5 stars

I always park here and have never had a…

I always park here and have never had a problem. I always thought it was covered parking but on my last trip when I picked up my car it was covered in sap. I didn’t notice it until after getting home and it wasn’t a big deal but just as an informant they will and do park your car under a tree that produces sap. My car is older and I’m ok with DYI remedies so it wasn’t a huge deal getting it off. I will continue to park here for sure. Their staff is friendly and always super nice.

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 5 out of 5 stars

Love Joe’s parking

Joe’s parking is the most convenient Parking garage at LaX (that we have used). I love that by the time you get off the shuttle your car is there and waiting for you to drive home. And valet isn’t more costly than what the rest of the surrounding car lots charge for standard parking. Although I do think their prices have gone up since we started using them - i think it is worth it

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 2 out of 5 stars

Used to be very convenient where you…

Used to be very convenient where you can come any time and drop off a car and leave. Now you are forced to use their valet service which can be a pain especially when you’re in a hurry. I would rather use Wally park express across the street which doesn’t force you to valet a car. Over there no one will whistle and yell at you to head to their valet or threaten to tow your car for parking in what was once a SELF parking garage.

August 30, 2018
Unprompted review
Rated 5 out of 5 stars

The best simple the best

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 5 out of 5 stars

Love this place!

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 4 out of 5 stars

Overall a good experience.

Overall, we were pleased with our experience with Joe's Airport Parking. The only issue we had was they changed their format and you have to use valet parking now. The service was great. All the employees were friendly and helpful and the shuttle was right there when we got our luggage.

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 5 out of 5 stars

Convenient and Safe

We returned to LAX at 10:30 pm - called Joe's with our ETA. When we arrived, our car was waiting. Thank you Joe's.

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 5 out of 5 stars

Drop off with the valet service was…

Drop off with the valet service was great with no hassle at all. When we returned, I called as soon as we got our baggage, shuttle arrived within 5 minutes( if not less) and my vehicle was waiting for me when we got to the lot... everyone was very helpful with my wife and I with loading and unloading luggage as well.

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 5 out of 5 stars

Love this service

Love this service. Makes the agony of LAX bearable.

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 5 out of 5 stars

All I can say is everything was…

All I can say is everything was perfect. The drop off of our car and getting us to and from the airport was without any delays.

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 1 out of 5 stars

Shame on me for continuing to use this…

Shame on me for continuing to use this place. After my last experience I swore I would never. However, I was in a bind and couldn’t find another garage. This time....valet had my car waiting for me, except...it wasn’t my car. Lol. Then they had to look for my keys for about 30 minutes. Just wanted I wanted to do after flying across the country. It’s such a great facility, I wish they could get it together.

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Dear Veronica,

My sincerest apologies for your most recent parking experience at Joe's Airport Parking. I would appreciate the opportunity to speak with you to make this right and hopefully win back your trust. Please contact me at: tevans@joesairportparking.com

Sincerely,

Thomas Evans
General Manager - Joe's Airport Parkin

Rated 4 out of 5 stars

It would be better if I can get your…

It would be better if I can get your insurance company to rush out the check from
When your valet driver smashed my 2017 truck door

And I use you guys almost every week
Thank you

August 30, 2018
Unprompted review
Rated 5 out of 5 stars

Joe's is a good place to park...

I've used Joe's Parking many times in the past few years and they've always provided professional service. I often go with valet parking and my car is always there waiting for me when I arrive.

August 30, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 1 out of 5 stars

I haven't parked there yet

I haven't parked there yet. you should not send out a survey until someone parks there. I will not be parking there until Jan 4th 2019

August 30, 2018
Unprompted review
Rated 5 out of 5 stars

I have a good experience

I have a good experience. Only things is I couldn’t get out because they did not give me the gate code. So I went back to the office.

August 8, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

Rated 5 out of 5 stars

Excellet Service and friendly Staff

July 27, 2018
Unprompted review
Joe's Airport Parking logo

Reply from Joe's Airport Parking

Thank you for your feedback, and happy to hear that you had a positive experience. Hope to have you back with us soon.

Thomas Evans - General Manager

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