Joe's Blooms Reviews 64

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really helpful company to use. My enquiry was spread over a long period sue to my time constraints. however, they replied promptly every time I got in touch and went above and beyond to help me throug... See more

Rated 5 out of 5 stars

I had a fantastic experience working with this company on my Biodiversity Net Gain (BNG) requirements. I was really pleased to find that this is a family-run business. It made the whole experien... See more

Rated 5 out of 5 stars

Shelley has been so helpful and patient in guiding us through the BNG process and completing the Small Scale Metric for our planning application. I’ve found the company very easy to deal with and woul... See more

Rated 5 out of 5 stars

Excellent service. Oliver really helped make the process as smooth as possible. I went through the planning portal with little experience and I managed to utilise the easy to understand instructions o... See more

Company details

  1. Environmental Consultant

Written by the company

Joe's Blooms helps you fully comply with England's Biodiversity Net Gain rules with our best-in-class digital tools and specialist support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful company to use

Really helpful company to use. My enquiry was spread over a long period sue to my time constraints. however, they replied promptly every time I got in touch and went above and beyond to help me through this Biodiversity issue.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

I had a fantastic experience working with this company on my Biodiversity Net Gain (BNG) requirements. I was really pleased to find that this is a family-run business. It made the whole experience feel much more personal, and nothing ever seemed too much trouble.

Shelly was absolutely brilliant throughout the process. She was incredibly responsive, always happy to answer questions, and took the time to explain everything clearly. We spoke on the phone several times, and her guidance helped me understand the BNG process much better and complete the report with confidence.

I came across the company through a recommendation on the Planning Portal, and I'm very pleased that I did. They saved me a significant amount of money compared to hiring an external consultant, whilst still providing excellent support and expertise.

I wouldn't hesitate to recommend them to anyone needing assistance with BNG reports or planning applications. Professional, knowledgeable, approachable, and genuinely helpful from start to finish.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Worst tool ever AVOID,AVOID

Hard to use, slow, no easy delete button, cluttered screen , poor instructions , very hard to amend
payment requirement deceptive - not told you have a choice not to pay , felt tricked . Poor detail, do all the work yourself , basic report, poor graphics

June 7, 2026
Unprompted review
Joe's Blooms logo

Reply from Joe's Blooms

Hi Paul, thank you for taking the time to leave this — feedback is how the tool improves, and I'm sorry it fell short for you. The points on usability and the report are useful and we will take them seriously. We’d also like to understand your concern about payment directly, so we can look into your case and put right anything that went wrong. Could you kindly email us at info@joesblooms.com and we will assist.

Rated 5 out of 5 stars

Excellent service, extremely helpful

Shelley has been so helpful and patient in guiding us through the BNG process and completing the Small Scale Metric for our planning application. I’ve found the company very easy to deal with and would highly recommend them.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great service very professional

Great service very professional and prompt replies. Nothing was a bother they were only too happy to assist with any problems and give rapid answers.
Would recommend them and I will definitely be using them again.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Oliver Lewis from BNG was very kind

Oliver Lewis from BNG was very kind and patient in guiding me to filling planning application of Biodiversity section. He took away all my worries and provide excellent assistance over the phone.

I am very grateful to him.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Oliver really helped make the process as smooth as possible. I went through the planning portal with little experience and I managed to utilise the easy to understand instructions on the joes Bloom website/app. It would be nice if the entire planning process was as easy and straightforward as the net bio side of it.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and reassuring

My initial total bewilderment over a biodiversity statement for a planning application was swiftly dispatched in a knowledgeable, reassuring and friendly manner. Everyone should have an Oliver on speed dial. Thank you so much for your expert help.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

fantastic company to work with

I was feeling very overwhelmed trying to navigate through the planning permission BNG system. Shelley at Joe's Blooms was a complete diamond. She held my hand and helped me through this unfamiliar system. 100% recommend this efficient, professional company. It was worth every penny

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Blooms are very helpful at resolving…

Blooms are very helpful at resolving local authority queries and ensuring that the trading rules are met. I would strongly recommend any non-ecologists trying to submit a planning application in a timely manner to use the BN|G tool

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, approachable and professional advice and assistance

Having found the council online planning application process a complete minefield, Joe's Blooms recognised that I was clearly having trouble and called to offer assistance. In a very friendly, approachable and professional way they made the process of navigating BNG much easier, which enabled me to complete the planning application.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

I can wholeheartedly recommend Joe's Blooms

I can wholeheartedly recommend Joe's blooms. It takes you through a complicated and technical area in a straightforward way with plenty of guidance. The software works efficiently and the after service from Oliver is quick and responsive. I would say that using Joe's Blooms should maximise the prospects of getting approval for the eco/bio aspects of a planning application.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Oliver did exactly what we needed!

Oliver did exactly what we needed!

Quick response to initial query, and a short zoom call to discuss the process.

Then an in depth Zoom later the same week, producing the report and assisting with LA form completion.

Would definitely use again if needed!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Joe's Blooms

As a planning consultancy, we have used Joe's Blooms on a number of occasions on a variety of projects requiring BNG. They are helpful, super responsive and keen to solve problems if they come up. They help take the stress out of BNG. Cannot recommend highly enough.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

This is the second time I have taken…

This is the second time I have taken the opportunity of utilising the professional services of Joe's Blooms for BNG's and on both occassions Oliver and Shelley have come up thrumps in providing tech savvy presentable solutions for presentation within Local Authority planning application submiisions. Highly recommended for their skillful knowledge and friendly service.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

At Carter-Smith Planning Consultants

At Carter-Smith Planning Consultants, we rely on accurate, efficient, and professional Biodiversity Net Gain (BNG) support — and Joe’s Bloom has become an invaluable partner in enabling us to deliver high-quality BNG assessments for small sites.

Joe’s Bloom provides a streamlined and incredibly user-friendly service that allows us to produce small-site BNG metrics quickly, confidently, and in full compliance with current guidance. Their expertise, attention to detail, and consistency in producing clear, reliable outputs make them stand out in a complex and fast-moving area of planning.

Their support has significantly improved our workflow, reducing turnaround times and strengthening the robustness of our submissions. The communication is excellent, the service is responsive, and the quality of the information provided is exceptional.

For any planning consultant or developer needing accurate, dependable BNG calculations for small sites, Joe’s Bloom is a service we recommend without hesitation.

October 30, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look