John Doe Carpets and Furniture Ltd Reviews 

Good communication Simon and Scott who delivered the sofa where very professional and delivery was first class

I bought an expensive sofa and paid extra for a 10 year insurance policy. In under a year the filling in the seat cushions flattened until it was uncomfortable to sit on, but the shop or insurers took no responsibility for this and I had to pay extra to have more filling added. After a few more months this also flattened, and my only option has been to pay again to have the filling replaced. The excuse given was that I selected the filling type when I bought it, which wasn't true, and in any case surely if the filling type is faulty the retailer should take responsibility.
John Doe's service is excellent when you're in the shop but fails badly afterwards. I certainly won't be shopping here again.

Stewart had endless patience while he was helping us choose a new mattress. He gave us lots of advice and made sure that we chose the one that would be the most comfortable for both of us.

Simon and Scott excellent service both friendly and informative thank you both very much. Excellent job

What a fabulous experience from the point of deciding what to order with the help of the lovely people in the store especially Tom & delivery by Simon & Scott today. Best experience we have had with a furniture company. My husband had a fall whilst the delivery was in progress & the guys helped get him back on his feet. Nothing was too much trouble. Would not hesitate to recommend. Lynne & Alan

We had an excellent service from start to finish , for our new LVT kitchen floor.
Special thanks to Craig,our fitter and Sam in sales.
Highly recommended.

Simon and Scott top team good help great service

Wide range of stock, friendly welcome and professional service.
Great café also on site

I needed an office chair for home and Tom, the salesman, was extremely helpful when I was making the selection and he loaded the chair into the car for me. Allowing me to buy the chair from the showroom, rather than a boxed one, meant the chair was in use within five minutes of getting it home :)

Simon and Scott did a great and efficient job of delivering our four pieces furniture. They didn’t damage any of our new paintwork and they explained how things worked clearly. A friendly team!

Friendly and courteous service from all staff members involved and the delivery team of Simon and Scott were very efficient and helpful.

Another brilliant experience of using John Doe, with both buying the carpet, and having it fitted. No fuss, and
within a couple of hours all was done and laid and vacuumed. Nothing was too much bother and extremely professional, and polite. Thank You.

Simon & Scott were polite,respectfull & VERY Helpful.They delivered our order,put it together &showed us how to use the controls before leaving & taking any rubbish with them .they are a credit to John Doe.we will purchase goods again from you.thank you for prompt service. Regards,
Edward & Teresa Hunt.

Reliable, friendly and helpful as ever..my favourite local store!!

We are extremely pleased with the service so far from John Doe. Leon and Danny have been so helpful advising us with the best carpets to order and Stuart in the furniture department with helping us with our bedroom furniture order. I wouldn’t hesitate to recommend the store to family and friends. A fabulous independent business

Ordered our sofa today & Tracey was very helpful. Nothing was too much trouble even when we couldn't decide which sofa to buy x

Mr & Mrs Semple

We were made to feel welcome as soon as we stepped inside the store and directed to the appropriate department. The gentleman was most helpful in assisting us in choosing the furniture without being pushy making the whole experience a pleasure

Simon and Scott who delivered my furniture were careful, helpful and with great attention to detail. They would not leave until not only I but they were satisfied that all was well. A great team.
Furniture worth every penny and as always, really pleased with John Doe service and selection of items in the store.

Excellent range of stock, sound impartial advice, easy to order and an efficient, helpful and friendly delivery service