Many thanks to Simon & Scott who delivered my sofa back to me today. They are a great team, friendly & helpful & made sure sofa was assembled correctly & working properly. Also thank you to Dom, Servi... See more

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Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for. Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Contact info
46-50 Sawmills Rd, Diss, IP22 4DA, Norfolk, United Kingdom
- 01379 644 081
- info@johndoe.co.uk
- johndoe.co.uk
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Accompanied my partner today
Accompanied my partner today, to look for a mattress.
We were looked after by Stewart Walker. Stewart certainly knows his products, and was very helpful in guiding my chap to make an appropriate choice.
Thank you.
Great service
We had a home delivery of furniture by Simon and Scott, who were helpful and professional throughout. They removed their shoes at the door without even having to be asked, which was much appreciated, thank you. They made sure the furniture was exactly where I wanted it to be placed, and treated the furniture and our home with respect and care. Thank you very much.
Simon and Scott provided a first class…
Simon and Scott provided a first class installation service 👍
Staff were so friendly
Staff were so friendly. Lovely lady on the carpet section who took my order was very helpful. Really good customer service which you dont always find these days. Thank you
I had a great experience with the…
I had a great experience with the delivery of my new sofa from John Doe.
The delivery man, Scott and Simon, were polite and respectfully. Kept me informed of their arrival and sorted out the issue of my old sofa.
Thank you!
Scott and Simon lovely delivery men.
Scott and Simon lovely delivery men.
Super efficient and friendly!
Delivery of large mattress and bedstead
Brilliant customer service as always…
Brilliant customer service as always whether in the shop or receiving goods at home. Simon and Scott were the perfect delivery team - friendly, helpful and efficient! Thank you!
We had some bedroom furniture fitted…
We had some bedroom furniture fitted yesterday and I’m delighted with how the whole process went.
Simon and Scott were very good and made sure I was completely satisfied with the final result.
Thank you guys 😋
Happy to recommend.
Excellent local store
Staff were extremely knowledgeable and helpful.
The store has a wide range of furnishings to choose from.
We love John Doe Furniture
We love visiting John Doe Furniture. We are very pleased with our new bureau which is a perfect fit for our lounge. Scott & Simon delivered it with care and were very helpful and friendly.
We did also have a nest of tables which was to be delivered as well, but was not. We will have to go collect them from the shop.
Purchasing a new bed
We had lots of help from Matt on deciding on a new bed. He was very helpful but not pushy. He is very knowledgeable and pleasant to deal with. The actual invoice was completed by Stewart, who again was very helpful and is very knowledgeable, as always.
Excellent service as always.
We’ve just had our third furniture delivery from John Doe this year. We’re delighted with the furniture which arrived via the dream team of Simon and Scott the Gold Standard Delivery Team.
Scott and Simon were very professional…
Scott and Simon were very professional and courteous at delivering my new couch.
first class service from all staff
first class service in shop from Susan delivery was great from Simon and scott phoned to say they was on there way came in unpacked stuff put it together showed me how it worked took all package away great service thanks lads
Carpet fitted in the morning (Kyle &…
Carpet fitted in the morning (Kyle & Simon) and new furniture delivered and assembled in the afternoon (Scott & Simon). Excellent service from both teams, quick, efficient and pleasant. Would highly recommend all. Keep it up guys.
We had an incredible experience at John…
We had an incredible experience at John Doe from start to finish. The day began with what was quite possibly one of the best Full English breakfasts I have ever had in the restaurant, setting the tone for a fantastic visit.
We then received outstanding service from Sam in the carpets department. Sam was absolutely amazing. We ordered a rug that required whip-thread edging, and Sam went above and beyond by unlocking the warehouse, taking us through the production area, and showing us the huge range of options available. It was such a hands-on, personal service, and we genuinely felt cared for throughout the entire process.
We are extremely grateful for the time, attention, and expertise Sam provided. Customer service of this calibre is rare to find these days.
Thank you to everyone involved. We are very much looking forward to receiving our rug and will most certainly be back again—not only for another meal, but also to order carpets for the rest of our new home.
Highly recommended!
Good range and quality. Helpful staff
Good quality and helpful staff.
Delivery service first rate from the cheerful and helpful Simon and Scott
Simon and Scott
Simon and Scott - as always a first class friendly service to us and our daughter. Kept informed at all times and arrived as expected. Difficult to say more - just thank you again.
Thankyou John Doe flooring team for…
Thankyou John Doe flooring team for your incredible service. Sam your help was so appreciated and Vince my new floor is beautiful. I couldn't be any happier with the result!
Simon and Scott the delivery guys.
Simon and Scott the delivery guys were very efficient, friendly and knowledgeable. They certainly went some way towards making up for the delivery time.
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