Was quick and easy to order the travel currency. Only issue I experienced was having to arrange a click and collect instead of a home delivery to ensure I could get smaller notes. Last few times... See more
Company replied
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I always use John Lewis for foreign currency as it arrives the next day at my local Waitrose if I order before 2pm. Good exchange rates too. Only reason I’ve given 4 stars is their website said they... See more
Company replied
I’ve just opened my own account for a New Day credit card, pretty easy to get started. The reason I have a 5 star is I had a credit card on my wife’s account I had this for a few years without any... See more
Company replied
It was very easy to order how much currency I needed, and it was available to pick up a couple of days later. I could’ve had it delivered for free but you need to sign for it so I decided to collect i... See more
Company replied
Company details
Written by the company
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Contact info
United Kingdom
- johnlewismoney.com
4.5
Excellent
17K reviews
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Reply from John Lewis Money
Thanks, Preska, we appreciate your feedback. ^Gina
Easy to complete the order and no…
Easy to complete the order and no hassle on collecting
May 25, 2026
Reply from John Lewis Money
Hi Stanley, thanks for your review and feedback. Great to hear you found the order and collection process, easy to follow. ^Gina
Reply from John Lewis Money
Hi Harriet, thanks for your review, and it's good to hear you received great service when collecting your order. Your feedback is important to us. ^Gina
Your staff were wonderful very helpful…
Your staff were wonderful very helpful and informative .
May 25, 2026
Reply from John Lewis Money
Hi James, thanks for you review, and it's great to hear you received the service as expected from us. We appreciate your kind words. ^Gina
Great rates
Great rates, easy pick up and delivery options
Overall a excellent experience
May 25, 2026
Reply from John Lewis Money
Thanks for your excellent 5 Star Review, we appreciate your comments and feedback. ^Gina
Reply from John Lewis Money
Good to hear Mary, thanks for sharing your experience with us. ^Gina
Fairly easy to do
May 25, 2026
Reply from John Lewis Money
Thanks for taking the time, to submit this feedback Raymond. ^Gina
travel money
After our. Original request it worked very well as we were able to pick the money up our local Waitrose
May 25, 2026
Reply from John Lewis Money
Thanks, for your feedback Wendy, and we appreciate your review. ^Gina
Reply from John Lewis Money
Hi Alan, thanks for your review, and great to hear you found the ordering process easy to follow. ^Gina
Fast reliable delivery and a good rate…
Fast reliable delivery and a good rate of exchange.
May 25, 2026
Reply from John Lewis Money
Great to hear Mary, and we appreciate your review and feedback. ^Gina
Never again everything fine till away…
Never again everything fine till away and opened envelope 5 euros short annoying to say least
May 25, 2026
Reply from John Lewis Money
Thanks for your review Mark, and making us aware. I'm sorry this has happened, and I appreciate the disappointment caused. The Customer Service team will be happy to discuss your concerns further, please give them a call on 0330 123 3396 (select option 1). ^Gina
Very easy to use service
Very easy. The staff was very helpful and knowledgeable. Will use you again.
May 25, 2026
Reply from John Lewis Money
Great to hear Graham, we appreciate your custom. ^Gina
Reply from John Lewis Money
Thanks, Sandra, we appreciate your great feedback. ^Gina
Reply from John Lewis Money
Hi Elizabeth, thanks for your review and your comments. ^Gina
A nice experience
A nice experience. Staff at the counter is most helpful and the rate is good.
May 25, 2026
Reply from John Lewis Money
Great to hear Wai, we appreciate your 5 Star Review. ^Gina
It was a quick and easy service
It was a quick and easy service. The sales assistant was very polite and friendly.
May 25, 2026
Reply from John Lewis Money
Thanks for your review Fiona, and we appreciate your excellent feedback. ^Gina
Great Service
A great service with the staff being very helpful and accommodating for the breakdown in currency that we wanted.
May 25, 2026
Reply from John Lewis Money
Great to hear Andrew, I'll share your excellent comments with the team. ^Gina
Excellent rate of exchange
Excellent rate of exchange. Easy to order and efficient delivery.
May 24, 2026
Reply from John Lewis Money
Thanks, Pete, for your review and excellent comments. ^Gina
Very good and easy just order online…
Very good and easy just order online and pick it up the money
May 24, 2026
Reply from John Lewis Money
Thanks, Ian, also for choosing to purchase your Foreign Currency with us. ^Gina
Reply from John Lewis Money
Thanks Jane, we appreciate your excellent comments and 5 Star Review. ^Gina
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