I always use John Lewis for foreign currency as it arrives the next day at my local Waitrose if I order before 2pm. Good exchange rates too. Only reason I’ve given 4 stars is their website said they... See more
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Was quick and easy to order the travel currency. Only issue I experienced was having to arrange a click and collect instead of a home delivery to ensure I could get smaller notes. Last few times... See more
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I’ve just opened my own account for a New Day credit card, pretty easy to get started. The reason I have a 5 star is I had a credit card on my wife’s account I had this for a few years without any... See more
Company replied
It was very easy to order how much currency I needed, and it was available to pick up a couple of days later. I could’ve had it delivered for free but you need to sign for it so I decided to collect i... See more
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Company details
Written by the company
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Contact info
United Kingdom
- johnlewismoney.com
4.5
Excellent
17K reviews
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Easy to manage and home delivery was…
Easy to manage and home delivery was excellent as always.
May 23, 2026
Reply from John Lewis Money
Great to hear Peggy, thanks for your feedback and for giving us a 5 Star Review, we appreciate it. ^Gina
Reply from John Lewis Money
Thanks, Ron, great to hear you received the best of service from our Partners. ^Gina
Reply from John Lewis Money
Thanks for your review, and we appreciate your feedback. ^Gina
Reply from John Lewis Money
Thanks, Katarina, also for choosing to purchase your Foreign Currency with us. ^Gina
Quick
Quick, straightforward and available within a day for collection, couldn’t ask for more.
May 23, 2026
Reply from John Lewis Money
Great to hear Elizabeth, thanks for your feedback. ^Gina
Always buy my currency from John…
Always buy my currency from John Lewis,get a great rate and always a friendly helpful service,thank you.
May 23, 2026
Reply from John Lewis Money
Hi Angela, thank you for your 5 Star Review and we appreciate your great comments, and for being a loyal customer with us. ^Gina
Euro request instore
I asked in store for an amount of euros and they said what the price was.I accepted and the euros were counted out in front of me and put in a folder for me.
May 18, 2026
Reply from John Lewis Money
Thanks for your review John, and we appreciate your feedback. ^Gina
Reply from John Lewis Money
Thanks, Sharon, we appreciate your feedback. ^Gina
Reply from John Lewis Money
Great to hear Anthony, we appreciate your review. ^Gina
I spent about two hours trying to buy…
I spent about two hours trying to buy the currency with my John Lewis credit card. There was a fault in the buying stage and I got blocked by the fraud department!I then had to be connected to different departments. Next time I won't buy my currency from John Lewis and get it from another source.
May 23, 2026
Reply from John Lewis Money
Thanks for sharing your experience with us, and I'm sorry for any disappointment caused, trying to purchase John Lewis Foreign currency. It sounds as if there was an issue with your Partnership Card, at the time of placing your order. The Customer Service team will be happy to look into this further for you, please give them a call on 0330 175 9829. ^Gina
Reply from John Lewis Money
Hi Faisal, it's great to hear you have decided to purchase your Foreign Currency with us. ^Gina
Reply from John Lewis Money
Perfect Jan, we really appreciate your great feedback. ^Gina
Reply from John Lewis Money
Thanks, Alex, great to hear you found the ordering process easy to follow. ^Gina
Good exchange rate but missed the £5…
Good exchange rate but missed the £5 offer by a day 😢
May 23, 2026
Reply from John Lewis Money
Thanks for your review, sorry to hear you missed the offer on this occasion. Keep your eye out, for future promotions and offers. ^Gina
Excellent service as expected delivered…
Excellent service as expected delivered on time next day before 1pm
May 23, 2026
Reply from John Lewis Money
Thanks, Viny, we appreciate your excellent review. ^Gina
Quick easy to do and prompt delivery by…
Quick easy to do and prompt delivery by Royal Mail
May 23, 2026
Reply from John Lewis Money
Hi Erica, pleased to hear you found the process easy to follow, and delivery went ahead when expected. ^Gina
Reply from John Lewis Money
Thanks, Christine, we appreciate your feedback. ^Gina
on your collection email it didn't…
on your collection email it didn't mention bring id, and although I could show on my online banking app that i had purchased the euros with that card i have had to come home to collect id
May 23, 2026
Reply from John Lewis Money
Hi Christina, thanks for your review and feedback. I'm sorry for the inconvenience caused on the day concerned. ^Gina
Easy to order online
Easy to order online, cash arrived at shop promptly, efficient staff at shop. Excellent experience.
May 23, 2026
Reply from John Lewis Money
Thanks, for your excellent comments Neil, and we appreciate you taking the time to submit this review. ^Gina
Reply from John Lewis Money
Hi Anthony, thanks for your excellent feedback. ^Gina
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