John Shepherd Estate Agents - Birmingham Reviews 178

Elisha has been very helpful, coordinates and answers any queries promptly and thoroughly

Hi I have been associated with John Shephered for more than 3 years.. The team is very supportive, I have got the beautiful house by canal with the help of Megan and she has been great support during the entire process. The best part is we got the house while we were studying and were international students, where most of the Agency refuse to proceed with students, John and Shepherd were exceptional, Megan helped us through the process and helped us to get the house. Thanks to the entire team especially Megan :)

I had a viewing for an apartment at the iland flats. I had Alexander Shomari show me around he articulated the features of the property well.

Any question I had he was more than happy to answer. The viewing for the flat was done very professionally.

We have been with John Shepherd Birmingham for a year now and all I can say is they are the best team. My property manager (Gita) is always there to reply back both emails and calls on time whenever I have an issue. She always makes sure any repairs are sorted on time 👌

Lara Soars ‑ White & her team. Amazing people! Very understanding, and very professional! I'm currently a PhD researcher in the UK, and as a result I travel quite often. I rent a flat through John Shepherd and recently there was an oversight on my end that occurred while I was away. Lara drew it to my attention, and showed great understanding, support, and professionalism. This made me feel so relieved and at ease, and were able to get it resolved quickly! Thanks again Lara!

I experienced some issues due to the council not being informed of new tenant contracts, which unfortunately led to me being charged council tax incorrectly. While this was frustrating, Lara has been excellent in dealing with the situation. She has been proactive in sorting everything out, kept me well informed throughout, and communicated clearly at every stage. Lara has shown great professionalism and strong communication skills, and I really appreciate the effort she put in to resolve the matter.

Alex was great in following up on all of the questions I had about the property. He even took personal time on his day off to help me view the property on the only day I had, he was always fast with his responses and agreed changes regarding the property for improvements with the landlord fast. Lovely guy and was happy to help any any time and was the fastest process I have ever had with an agency. He allowed me to look around without the sales pitches. It’s hard to come across and agent that you can trust but he has been a superstar and would highly recommend him. He is an asset to the John Shepherd agency. Thanks once again

Although we had some very unfortunate events happen whilst purchasing my new apartment, Turkay was extremely patient and helpful throughout the whole process. Once things started moving in the right direction his colleague Natasha was also very helpful. I cannot recommend John Shepherd enough.

A very friendly, efficient and professioal approach to addressing issues as and when required.

Thank Lara Soars White for your prompt, attentive support and for consistently acting in my best interest. I truly appreciate how you coordinated with multiple teams and followed through to resolve my request and escalate the overcharge. Your professionalism and dedication made a real difference.

Great customer service from Lara at the Birmingham office. Always friendly, helpful and efficient!

I have rented from John Shepherd for about a year and the staff have been nothing but friendly, polite and very professional. Any reported issue is swiftly handled and my recent encounters with Lara is amazing.

Maisy Smith was incredibly helpful with all our property enquiries and maintenance

I have been renting with John Shepherd for a few good years now but my experience with Megan Johnson has been nothing less than a 5 star service. She’s has helped me through all the procedures patiently and taking utmost care. Thank you for your service Megan!

Overall, I have had no issues with these agents. They are quick and responsive to all enquiries. When viewing properties, they explained everything clearly, and maintenance issues are handled with ease.

I had a great customer experience selling my apartment through John Shepherd, Colmore Row,
Birmingham. Turkay the sales negotiator went the extra mile to sell the property, keeping me fully up to date along the way.

I have been with John Shepherd for a number of years and I have always found them to be completely efficient and reliable. They respond immediately when there is something to be dealt with and then deal with it! I have always been happy with the contractors they use. They take things seriously. I am currently dealing with Lara Soars at she has been very easy and pleasant to deal with, as well as being super efficient and responsive. We have never had a bad experience with any member of staff we have dealt with.

I worked with Kelvin for viewing and to secure the apartment and he was absolutely delightful. He made the process easy

This review is based on our experience viewing a property for sale. The sales negotiator Turkay Hasan was a pleasure to meet, he was very polite, knowledgable and not pushy/bolshy like some other agents. He did a great job.

Jonathan and Liz

I would like to sincerely thank Christina Tzemanaki for her exceptional support. She consistently went above and beyond to resolve my home-related issues, maintained clear and timely communication, and coordinated tirelessly with landlords, vendors, and tenants. What truly sets her apart is her remarkable patience and professionalism—she never becomes frustrated or fatigued and handles every situation with calm and care. She is genuinely the best person I have met at John Shepherd. Thank you, Christina!