johnwhiteshoes.com Reviews 454

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and craftsmanship of the products, often highlighting their comfort and stylish appearance. Many people appreciate the value for money, finding the shoes well-made and durable for their price. The delivery service is frequently mentioned as fast and efficient, with orders arriving promptly and well-packaged. Consumers are also very satisfied with the overall ordering process, describing it as smooth and positive. However, some customers have experienced issues with sizing, noting that certain shoes can run small or large, leading to the need for returns or exchanges. A few people also reported concerns about the durability of specific components, such as studded soles or gussets, which showed wear more quickly than expected. Additionally, a small number of reviewers encountered problems with order tracking or delayed shipments.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high quality,... See more

Quality

Users describe positive interactions with quality, consistently praising the superior craftsmanship and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the rapid and fast delivery,... See more

Price

Customers consistently note positive experiences with price. Many reviewers praise the excellent quality of... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the seamless ordering process, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... See more

Rated 5 out of 5 stars

Top-tier craftsmanship from John White. 👞 I picked up the Guildhall Capped Oxfords and they are a complete game-changer. Elegant, perfectly constructed, and a guaranteed compliment-magnet. If you wan... See more

Rated 5 out of 5 stars

I can honestly say this company John White are an excellent company to do business with. There shoes are excellent product and there customer service are brilliant and far exceeded my expectatio... See more

Rated 5 out of 5 stars

Incredible shoes and amazing customer service First came across John White shoes through Facebook, I had been looking for a pair of suede loafers and their Banff penny loafers looked very good in t... See more

Company replied


Company details

  1. Boot Store

Written by the company

Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

454 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really happy with the John White…

Really happy with the John White McQueen driving moccasins. They look fantastic and feel very well made for the price. The leather is slightly stiff at first, but after a few wears it’s already starting to soften and mould to the foot, so I can tell they’re only going to get more comfortable. Fit is good, the sole is flexible, and they work perfectly with jeans or chinos. Overall, great value and a pair I’ll be reaching for a lot.

I've had John White shoes for more than 15 years and two if them are more than 12-13 years old. They are still really comfortable with good care.

December 29, 2025
Rated 5 out of 5 stars

Fantastic quality shoes

Fantastic quality shoes, probably one of the best made Ive ever purchased.
Great order experience & very fast delivery.
I think I've finally found my favourite shoe company!

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

I can honestly say this company John…

I can honestly say this company John White are an excellent company to do business with.
There shoes are excellent product and there customer service are brilliant and far exceeded my expectations.
Delivery was extremely fast. Thanks again.
I certainly will be buying again soon.

Dermot Kinahan Ireland

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Stylish, Comfortable Boots

Prompt response to order and delivered as advised. Boots are of good quality and were in sale so good price. For a present but as a replacement for a pair bought previously which have been well worn and liked.

November 24, 2025
Rated 5 out of 5 stars

Apart from 12s being a little cramped…

Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I usually grab them via a local stockist. Occasionally I order direct and it’s always a great experience, quick shipping etc.

Just wish they were a little bigger toe side/13s available.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, great quality, great service..what's not to like..Ohhh and handmade in the U.K's home of shoe craft as well.Unbeatable !!

November 26, 2025
Rated 5 out of 5 stars

Very happy with product

Very happy with product, second time I have purchased these shoes. Would highly recommend to people looking for a good quality product for a reasonable price.

October 31, 2025

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