Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... See more
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Company details
Written by the company
Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.
Contact info
United Kingdom
- 01933 410584
- info@johnwhiteshoes.com
- johnwhiteshoes.com
Hasn’t replied to negative reviews
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The John white experience
I bought some shoes from John White, unfortunately they were too small, so I called to return them, the system was easy and painless and the offer for my money back was without hesitation! I liked the shoes I saw, but they did not have a bigger size, so they helped me find something similar! The experience was amazing! Thank you John White!
Unique Products
The shoes are unique and of an excellent quality as well as good value for money. The ease of use of John White website and the speed with which you receive delivery information is excellent. In addition there is a wide selection of delivery options .
No delivery, no refund, no customer service?
Ordered shoes in sale for my wedding. Got Shipping confirmation the next day. Shoes not delivered and tracking doesn’t work. A week later I get a refund notification with no explanation why they have refunded item. I contacted John white by email for clarification but no response. A few days later I still have no shoes and the money hasn’t been refunded to my account either. Shoes are also no longer on sale either, not that I’m likely to reorder after this shambles
Excellent Quality
I have bought a number of Shoes and Boots from John White shoes, and have always found them to be of an excellent quality.
Great service, quality boots.
I ordered a pair of boots from John White Shoes. They were mail order and arrived promptly and the boots were in good order. I ordered my normal size in a boot they fit well as they are still new they are a little tight. Great quality product im very pleased with my purchase.
Professional
Immediately the company was returning back my shoes because they first order was small, I appreciated a lot !!!
Excellent service would recommend to a…
Excellent service would recommend to a my friends and family.
High quality
Quick dispatch and are exactly as described! I've bought 4 pairs in total and they do not disappoint, very well made shoes.
Shoes delivered with great customer service
Just seem to do what they do really really well!
These have been my favourite brand of shoe for a few years
They just seem to fit my feet well and are comfortable
Nice quality shoes, although …
Nice quality shoes, but why on earth wouldn’t you make these true to size - they’re one size smaller for some bizarre and unknown reason.
Incredible comfort!
The most comfortable shoes you could possibly hope for.
I wear formal shoes for work every day and have battled for years with different brands, until I came across John White Shoes! My word, these shoes not only look stunning, but feel amazing on your feet too. I have quite sensitive feet (and wide) but the sole is perfectly crafted and the tongue is supportive as well.
They air on the small side, so purchase a size up (I'm usually a 12, but have to get a 13 in John Whites). These are the only brand of formal shoe I buy now!
And you know what they say "once you go (John) White, you never go back!"
bought a pair of suede loafers
bought a pair of suede loafers, excellent quality and the advice to go a size lower than your normal size is spot on.
Excellent Quality Shoes!
Purchased three pairs of mens leather loafers. Dispatch & delivery was very quick, and arrived nicely packaged. I retuned one pair due to sizing, but the returns process was simple and easy to organise. The shoes are excellent quality and exceeded my expectations!
The customer service was outstanding
The customer service was outstanding, the delivery was prompt, and the professionalism and friendliness of the support team were impeccable.

Reply from johnwhiteshoes.com
Hemsworth sneakers on the small side
My Hemsworth sneakers were well made and good looking. For smaller feet, they are just the ticket, but my size 13s were so small, l could begin to get my feet in them. In my opinion, they weren't much bigger than a size 11. Reluctantly I have had to return them as they are a well presented shoe

Reply from johnwhiteshoes.com
Great Shoes and amazing Customer Service
Top review!! Couldn't fault them. I called the company and was desperately hoping the order could come a little earlier. My order was found, tracked and a person on the phoned personally reassured me that he would get them to our house before my son's PROM!! As usual 16 year old boys leave things till the last minute. The shoes arrived in the next couple of days - five days before we really needed them and with enough time to wear them in. They looked amazing and the price was great too. Very reasonable for a pair that will be worn again and again and yet again. Northampton shoe company that makes great shoes. Thank you. We will use you again.

Reply from johnwhiteshoes.com
JW Rogues are great
Very happy with my two pairs of John White Rogues. Excellent quality, very comfortable and good sole grip. And very keenly priced for such well constructed shoes. Perfect ‘smart casual’ look for work.

Reply from johnwhiteshoes.com
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