Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... See more
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Review summary
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Reviews shaping this summary
Top-tier craftsmanship from John White. 👞 I picked up the Guildhall Capped Oxfords and they are a complete game-changer. Elegant, perfectly constructed, and a guaranteed compliment-magnet. If you wan... See more
I can honestly say this company John White are an excellent company to do business with. There shoes are excellent product and there customer service are brilliant and far exceeded my expectatio... See more
Incredible shoes and amazing customer service First came across John White shoes through Facebook, I had been looking for a pair of suede loafers and their Banff penny loafers looked very good in t... See more
Company replied
Company details
Written by the company
Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.
Contact info
United Kingdom
- 01933 410584
- info@johnwhiteshoes.com
- johnwhiteshoes.com
4.7
Excellent
454 reviews
Hasn’t replied to negative reviews
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A bit on the small side
I ordered a size 12 but they were far to small size 10 at best, on a plus side they where good quality and delivery was quick
January 10, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear John,
Thank you for your honest feedback – we’re sorry to hear the size didn’t work out but pleased you were happy with the quality and service. We hope your next pair is spot on!
Best wishes,
The John White Team
Good efficient service
Good efficient service. Right shoes wrong size. Returns process very easy. I’ll be back for sure
January 14, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear Mr Fitzpatrick,
We’re glad the returns process was easy to navigate – even when sizing doesn’t go to plan, we aim to make it as smooth as possible. We’ll be ready when you come back!
Kind regards,
The John White Team
Totally Satisfied
Excellent service, fast delivery and a quality pair of shoes.
January 13, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear Gazza,
Fast, efficient and high-quality – that’s just how we like to do things. So pleased to hear you’re totally satisfied!
Best wishes,
The John White Team
Looks a well made boot
Looks a well made boot , very smart looking . Not had a chance to wear them yet .
January 3, 2025
Reply from johnwhiteshoes.com
Dear Mr De Munt,
We appreciate your kind words – we’re glad the boots have made a great first impression! Hope they exceed expectations once they’re out and about.
Kind regards,
The John White Team
Good quality shoe.
January 3, 2025
Reply from johnwhiteshoes.com
Dear Mr Batt,
Great to hear you’re happy with the quality of your shoes – we hope they bring you years of comfortable wear.
Best regards,
The John White Team
very helpful in dealing with my…
very helpful in dealing with my purchase. the product is value for the money.
January 2, 2025
Reply from johnwhiteshoes.com
Dear Mr Visvendran,
It’s always a pleasure to hear from you – thank you for your continued support. We're glad we could help with your purchase again.
Kind regards,
The John White Team
Reply from johnwhiteshoes.com
Dear Mr Sarpong,
So pleased to hear the shoes lived up to expectations! We appreciate your kind words and look forward to welcoming you back.
Best regards,
The John White Team
Excellent service
Excellent service
Ordered wrong size . Spoke to a gentleman and my preferred size arrived the very next day . Boots look and feel great .
December 30, 2024
Unprompted review
Reply from johnwhiteshoes.com
Dear Mr Wright,
Great to hear the exchange was sorted so quickly and that your boots look and feel fantastic. Thank you for the kind words – we’re here whenever you need us again!
Warm regards,
The John White Team
I have two pairs of shoes and one pair…
I have two pairs of shoes and one pair of suede boots. The quality of these shoes are excellent and look good and are worth every penny. First impressions when you meet people is that, they will look at your shoes. No more said, quality comes from choosing the right footwear. Great product.
December 15, 2024
Unprompted review
Reply from johnwhiteshoes.com
Dear Mr McKechnie,
We couldn’t agree more – quality footwear truly makes a statement. We’re so pleased to hear you’re enjoying your collection and appreciate your thoughtful words. Thank you for choosing John White.
Best wishes,
The John White Team
Very convenient online buying
Very convenient online buying. Received the order within 48 hours. Impressive.
The product is the same as the one shown in the online store.
Johnwhite brings in shoemaking at an unmatchable price for the quality of shoes and finesse.
Would love to buy it, again
November 27, 2024
Reply from johnwhiteshoes.com
Dear Mr Malik,
Thank you for such kind feedback! We’re thrilled that the product met your expectations and that the buying experience was seamless. We look forward to your next visit – it would be a pleasure to serve you again.
Kind regards,
The John White Team
Reply from johnwhiteshoes.com
Dear Charles,
It’s great to hear you’re pleased with both the quality of your shoes and the service received. Quick delivery and happy customers are exactly what we aim for!
Best regards,
The John White Team
Excellent returns procedure
Shoes delivered quickly, unfortunately they were too big hence returned to John White at no cost to me, refund was issued quickly.
November 26, 2024
Reply from johnwhiteshoes.com
Dear Mr Wheatley,
Thank you for the lovely feedback – we're pleased to hear the return and refund were handled smoothly. Sorry the fit wasn’t quite right, and we hope we’ll have something perfect for you next time.
Kind regards,
The John White Team
Reply from johnwhiteshoes.com
Dear Mr Austin,
Wonderful to know you’re pleased with both the products and service – that’s exactly what we strive for. We hope your new shoes serve you well!
Best regards,
The John White Team
Reply from johnwhiteshoes.com
Dear Ellie,
Lovely to hear you’re happy with the shoes and the service! We truly appreciate your kind words and hope to welcome you back again soon.
Best wishes,
The John White Team
Quality at high standards!
Amazing quality and awesome models! I wish I could buy one pair from each model, and in all colours!
November 27, 2024
Reply from johnwhiteshoes.com
Dear Mrs Dorobantu,
What a delightful review! We’re so pleased to hear how much you love the quality and designs. We’d love to see you back for more pairs in the future – thank you for your kind support.
Kind regards,
The John White Team
quality
superb quality nice to know there are still companies that care.order arrived after 3 days,thumbs up from me.
December 4, 2024
Unprompted review
Reply from johnwhiteshoes.com
Dear Mr Ripley,
Thank you for the thumbs up! We're proud to still be delivering quality and service you can count on. Delighted to hear your order arrived swiftly.
Best regards,
The John White Team
Reply from johnwhiteshoes.com
Dear Mr Roberts,
Brilliant to hear you’re happy with both the quality and the price – that balance is something we take pride in. Thank you for your support!
Warm regards,
The John White Team
One shoe had a slight imperfection on…
One shoe had a slight imperfection on stitching joining the sole to the upper, otherwise I would have awarded 5 stars.
Apart from that very minor flaw, excellent quality, would recommend to friends.
November 26, 2024
Reply from johnwhiteshoes.com
Dear Mr Barber,
We appreciate your honest and fair review – we're sorry to hear about the slight stitching issue but pleased you were otherwise happy with the quality. Thank you for recommending us.
Kind regards,
The John White Team
Excellent service,unfortunately shoes …
Excellent service,unfortunately shoes didn’t fit but not a problem return label sent and refund arranged Great Service
November 26, 2024
Reply from johnwhiteshoes.com
Dear Mr Stewart,
We’re pleased to hear the service was up to standard, even though the fit wasn’t quite right. We’re glad the return process was simple and quick – we’ll be ready if you’d like to try another style in future.
Best regards,
The John White Team
Reply from johnwhiteshoes.com
Dear Ian,
Fantastic to hear you were pleased with both the shoe and the price. We appreciate your support and hope you enjoy wearing them!
Warm regards,
The John White Team
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