I received a defective dress and, despite multiple follow-ups, didn’t get a reply from customer service. Once the issue reached the owner via Trustpilot, the response was quick and professional. I r... See more
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Company details
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Clothing brand. Effortless pieces made sustainably
Contact info
United Kingdom
- contact@join-the-sisterhood.com
- join-the-sisterhood.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 1 month
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Great quality & customer service
Recently purchased a couple dresses from Sisterhood and really happy with the quality. The fabric feels super luxurious and high end. Will be repurchasing for sure! Their customer service is super helpful if you have any issues

Reply from SISTERHOOD
Listen to the other comment - don’t buy from this place!!
Don’t buy from this place!
Horrible quality clothing. I bought a bikini for £90 and the quality was shocking. First time I put it in the wash (after following the care label instructions carefully) it got discoloured. On top of that, when I reached out they refused to exchange or refund and were terribly righteous in their attitude - blaming it on me. They require a lesson in good customer service that’s for sure! Honestly save your pennies and buy from a more reputable brand like Reformation or Free People, not this overpriced poor quality nonsense.
PS As you can see from the seller’s response - only buy the bikini if you’re willing to put it through the wash by itself every single time! Otherwise the whites of the bikini turn completely pitch black. That right there is apparently exceptional item quality for you. 🙄

Reply from SISTERHOOD
Absolutely love this brand!
Absolutely love this brand!! Amazing to find such gorgeous pieces at great quality, for a reasonable price. Love the ethos of the brand too - and the customer service is brilliant. Will definitely be buying more! X

Reply from SISTERHOOD
Great sustainable fashion
High quality clothing from how the garment is made to the fabric it’s made from. Capsule wardrobe staples. Would recommend brand to a friend. Overall very happy with my purchases from Sisterhood.

Reply from SISTERHOOD
Reliably sophisticated styles and great…
Reliably sophisticated styles and great quality cut out endless scrolling.
Sizing can vary and returns aren’t easy (frustrating sale items which are still pricy are only for in store credit). It would be great to have more XL/XXL options.

Reply from SISTERHOOD
Capsule wardrobe staples!
Sisterhood are the best! Made Building a perfect capsule wardrobe of perfectly cut, beautifully made, ethical and high quality pieces so so so easy and I always feel so slick and sexy in their clothes - amazing customer service too! 12/10 would recommend

Reply from SISTERHOOD
One of my favourite sustainable brands…
One of my favourite sustainable brands to buy from. So many cute designs and patterns, and always so helpful if anything goes wrong. Always get compliments on their clothes when I’m wearing them! Would highly highly recommend!

Reply from SISTERHOOD
I have bought a few things now from…
I have bought a few things now from Sisterhood and absolutely love every piece. The quality is great and each piece is so flattering and makes me feel great! Fast delivery too

Reply from SISTERHOOD
Quality made products
Quality made products. their customer service is great and are helpful. I now have a handful of pieces and love them all

Reply from SISTERHOOD

Reply from SISTERHOOD
Love Sisterhood!!
I have recently purchased a few things from Sisterhood and I absolutely love them. I really struggle to find clothes that are of a high quality, great price point and are high fashion but Sisterhood has just smashed it!! The quality and fit is amazing! I have already got my wish list together for more items very soon!!

Reply from SISTERHOOD
Fantastic quality and customer service
Fantastic quality and customer service. Will definitely buy again

Reply from SISTERHOOD
Love this brand
I ordered a dress and a top from Sisterhood, love them both! The fabrics are very good quality, feel great wearing them and have received lots of compliments too! Will definitely be buying more from Sisterhood.

Reply from SISTERHOOD
I really like the vibe of Sisterhood
I really like the vibe of Sisterhood. The collections are a mix of classic staples and more trendy pieces which is really nice to choose from. I will say that sometimes the pictures on the website do not make it easy to see the details of an item. Sometimes what you order is a little different than what you expected simply because the pictures often do not show details.

Reply from SISTERHOOD
Clothes are beautiful and well cut
Clothes are beautiful and well cut, fast shipping!

Reply from SISTERHOOD

Reply from SISTERHOOD
Amazing quality and true to size
Amazing quality and true to size. Products come in nice packaging with a free scrunchie thrown in! Love Sisterhood 💛

Reply from SISTERHOOD
Great company!!
Great company!!! Loved the clothes, great quality and great service

Reply from SISTERHOOD
I love everything about Sisterhood
I love everything about this brand … whether I’m looking to keep things simple and classy or make a statement, Sisterhood has the perfect piece for my wardrobe.
Sustainable, timeless fashion that’s high quality at a fair price and most importantly … make me feel GREAT when I wear them. x

Reply from SISTERHOOD
Fantastic Brand
I have ordered from The Sisterhood a couple of times and I’m so impressed with the quality of the items. Their clothes are classics with an elevated twist and gorgeous details that I will wear again and again. The only thing I’d say is that the sizing can differ slightly and you have to pay to return anything, so I’d recommend reaching out to customer service first, who are great (I spoke to Eve, who was lovely and helpful). Delivery is quick and seamless, and they’re a sustainable brand as well so would highly recommend.

Reply from SISTERHOOD
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