I received a defective dress and, despite multiple follow-ups, didn’t get a reply from customer service. Once the issue reached the owner via Trustpilot, the response was quick and professional. I r... See more
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Company details
Written by the company
Clothing brand. Effortless pieces made sustainably
Contact info
United Kingdom
- contact@join-the-sisterhood.com
- join-the-sisterhood.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
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Wonderful company
Wonderful company. Really well made clothes, great sustainable practice and brilliant customer service.

Reply from SISTERHOOD
cute stuff, but inconsistent sizing
I ordered a bathing suit and a top. I had great customer service in choosing the bathing suit size - they said to size up to a M. I'm so glad I did because it's still a very small M, can almost not fit (I'm usually between a small and medium). Further, the shirt I ordered is a Medium and is too big - it's strapless and it just doesn't stay up, there's way too much room in it. I ordered a medium because I had also ordered a dress last year in a small and it's too small. So overall I love the company, but the sizes are inconsistent. And returns are too expensive, which discourages me from taking chances.

Reply from SISTERHOOD
I have been a regular customer and love…
I have been a regular customer and love your brand as I was happy to find beautiful blouses casual chic perfect outfit for the office or other social meetings. Unfortunately, your new range of clothes have drastically changed. I would like to be updated in the future if by chance you decide to include some casual elegant clothes to be worn for the every day life. Thanks for your consideration

Reply from SISTERHOOD
Amazing Clothing & Customer Service
The pieces that I have from the Sisterhood are some of my absolute favourites - great quality, sustainable, timeless, and make me feel super confident.
The customer service team is also super responsive and the delivery is always quick and without hassle. Highly recommend!

Reply from SISTERHOOD
Sustainable and great quality
Great customer service and quality of clothes, with a really refreshing focus on sustainability. My trousers came in a reusable clothes bag, so I can store them well and away from damage.
If you're petite, the sizes do run a bit bigger, so it's worth factoring this in. Also would have been happier paying cheaper shipping costs with a longer shipping time.

Reply from SISTERHOOD
Consistent quality
Consistent quality! I’ve had multiple pieces from sisterhood and they are beautiful quality and flattering fits.

Reply from SISTERHOOD
Wonderful quality!
Bought 3 items and I love them all, timeless classics ♥️

Reply from SISTERHOOD

Reply from SISTERHOOD
10/10 recommend!
Clothes are fantastic quality, super fast shipping, and a great customer experience overall.

Reply from SISTERHOOD
good company with great quality!
Really great company with good quality clothes! Shipping was quick. One note is that sale items aren’t available for return, which is a bit frustrating as many of their items are on sale. Otherwise, really great store

Reply from SISTERHOOD
Wonderful company
Wonderful company, amazing quality clothes and really incredible timeless designs. My second time buying from them and will be back again!

Reply from SISTERHOOD
Lovely quality clothes
Lovely quality clothes! They deliver quick and their support teams are responsive. Very happy with my purchases.

Reply from SISTERHOOD
Love the styles and quality
Love the styles and quality. Always good fit and clothing lasts.

Reply from SISTERHOOD
Great quality and service..
I ordered after seeing ads on Instagram and I was really impressed but the quality of the clothes and both the ordering and returns process was really easy! I’ll be buying from here again.

Reply from SISTERHOOD
One of my absolute favs!
Absolutely love this brand. Only downside is shipping costs but other than that one of my go to websites for clothes.

Reply from SISTERHOOD
One of my favourite brands
One of my favourite brands. Good quality clothes and sustainable. I’ll be keeping my Sisterhood pieces for years. Have only had good experiences with customer services too.
Only thing to note is that if you’re petite like me (5’0” and 47/48 kg), items tend to fit a bit more oversized.

Reply from SISTERHOOD
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