SISTERHOOD Reviews 243

Gorgeous clothes, really well made and lovely fabrics. Delivery was quick, and when I exchanged for a different size and asked if it was possible to receive by the weekend they organised a quick turnaround for me - excellent customer service and very quick to reply ! Thank you so much.

Had some queries about a return and how long until I'd receive my refund. Maddie in the customer support team was so helpful and quickly processed my refund! Their replies to emails is so fast. I'll happily purchase from them again! Lovely items and great quality just had to return items due to sizing not quite right!

Slow shipping and returns process, and dress felt incredibly cheap. Not sure I trust their small business/sustainability claims; feels like heavily marked-up fast fashion pieces. Size range is also very non-inclusive; an XL didn't fit me and I'm a UK 12–14. Customer service wasn't great but they said they were new so I'll give them the benefit of the doubt on that.

Very prompt and helpful support with my order.

I bought a beautiful dress from sisterhood which was damaged after washing. I got in touch with customer service and received quick and professional help, and was provided with a replacement dress free of charge. Molly from customer service is so friendly, helpful, and responsive. I will certainly be buying from sisterhood again - the clothes are lovely and the service is amazing.

Awesome clothing items and very good customer service! Shipping is fast and the quality of the clothing is very good!

It’s only my experience with one time purchase, but it wasn’t pleasant unfortunately.
I wasn’t satisfied with the quality of the material of the dress I ordered (it somehow made the new dress look already faded), which is why I returned it and got a confirmation they received my return. In an email it was stated the refund takes 10 business days, though a month later there was no refund and no response to 2 of my emails to the customer service.
The refund was issued only after I made a claim through Monzo.

POOR SERVICE, WILL NOT BUY FROM THEM AGAIN: Don’t rely on or choose the Saturday delivery option — you’ll waste £10 for nothing. My dress hasn’t been even dispached until Tuesday. They don’t respond to e-mails. Really poor experience with their service.

Favourite clothing brand, I have always had great customer service and the team is really responsive!

I absolutely love the brand and have been shopping here since 2019. The designs are timeless, and even after wearing the clothes for years they are still in perfect condition, the quality is superb. The fact that it is sustainable business is a big bonus and the pieces are certainly worth the investment.

I have bought so much from this brand and I love their designs and their approach to sustainability.

Lovely top as described

Great company. Good choice and the quality is there. Always a go to brand. Quick and efficient delivery. Love getting that box with the items wrapped in tissue. Lovely brand!

Truly one of my favourite brands - the clothes are so well made and love supporting an independent, female-owned business! Always have a wishlist of their products on the go as their styles are so timeless

I love Sisterhood's classic yet fun designs. Supremely wearable and quality clothes which stand the test of time. Each piece feels thoughtfully made, balancing effortless style with a flattering fit. It’s become my go-to for wardrobe staples that still feel special — timeless with just the right amount of personality.

Unfortunately the returns period is only 2 weeks which I was not aware of so when returning items for £100+ after 3 weeks I was issued with store credit rather than a refund

Sisterhood is one of my favourite brands to shop with - I’ve bought items from them since 2020 and the quality has always been spot-on. The designs are beautiful and every piece I’ve bought has been worn and re-worn multiple times. Plus I get so many compliments! They might be a little pricier than average but the quality is well worth it in my opinion.

I have purchased quite a few pieces from sisterhood over the years and have been following them since they were smaller - I have found the quality of pieces to be really excellent and it has not dipped even now they are a larger brand. My favourite purchase has been a matching blazer and skirt set, the quality of which is still very strong after alot of wear. My most recent purchase was a lovely cotton dress. I've worn it a hell of a lot since last summer and it's not pilled in the slightest. I usually buy things during sales, down to my budget concerns as some of the items can be quite pricey, but if you keep an eye out for when items go on sale, you can grab some beautiful lasting wardrobe staples.

I love all my clothes from sisterhood! They’re such great quality and I wear them on repeat!

One of my go-to brands! Love their designs, especially the summery dresses and tops! Support and delivery convince every single time! Clothes are well made, materials better than of many competitors and the fit is usually true to size.