3 of my clients have all had a very bad experience with this agency. We certainly won’t be using them again. Very abrupt and unprofessional from the outset. Avoid at all costs.
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See what reviewers are saying
I Went to my onboarding session just for them to lose all proof of my right to work documents. When I emailed them they asked me to send a picture of my passport which sounds very unprofessional and f... See more
Company replied
The reason why I put 2 stars is because one moment there will be loads of shifts then the next there won’t be any, I make my money through this agency but I have been now forced to try look for anothe... See more
Company replied
They found me work quite quickly, and I enjoyed the role, but it’s been months since I joined and they only seem to have one company to work for in my city. I completed all the training modules ea... See more
Company replied
Company details
Information provided by various external sources
Catapult is a flexible working app that lets you choose exactly when and where you work. When you join, you'll get access to 100s of shifts with top restaurants and bars, major stadium events and your favourite high street retailers.
Contact info
132 Upper Street, N1 1QP, London, United Kingdom
- team@catapult.com
- joincatapult.com
1.5
Bad
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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Love it!
I love working with catapult. Only problem is I wish the Milton Keynes branch starts working so I can pick up shifts. Aside that, I’m really happy with them
December 3, 2018
Unprompted review
Reply from Catapult
Thanks so much for the review! Awesome to hear you're happy with us :) we hope to have more shifts not only in Milton Keynes but all over the UK in the future
The service is good and well organized
The service is good and well organized. Plenty of job opportunity, the only small black spot is the rate of payments, most of them are around 8 £ with a small amount of hours per shift, doesn't help to earn enough sometimes.
But the rest of service is really good, didn't have an issue.
December 3, 2018
Unprompted review
Reply from Catapult
Hi Lea, Thank you so much for your review - we're glad you like the service and think we're well organised :) <3 Catapult
Reply from Catapult
Thanks so much for the review! Glad you enjoy our app :)
I genuinely enjoy working for Catapult…
I genuinely enjoy working for Catapult as the wages are good, they are nice to employees and when you're looking for shifts they allow time for any extra things you may do (e.g. Cleaning down) so that you leave at the estimated time or just a bit early for late shifts. It's especially good for students and people looking to do shifts that fit around their schedule!
November 28, 2018
Unprompted review
Reply from Catapult
Hi Kemi, thank you so much for your lovely review! We're so glad we facilitate you to do other stuff - that's what it's all about ;) Speak soon!
Catapult always provides good shift
November 28, 2018
Unprompted review
Reply from Catapult
Hi Kai, hank you so much for your lovely feedback! We're glad you like the shifts :)
This is the best working experience
This is the best working experience, this company understood the value of work and of the employee and they are doing an excellent Job reviewing all our msg and book our shifts.
Well done guys!
November 27, 2018
Unprompted review
Reply from Catapult
Hi Matteo, what a lovely message to receive on a Wednesday morning! We're so glad that you feel valued and that you enjoy work! Speak soon :)
Flexible and convenient
I've been with Catapult for nearly over 2 years and being a full-time student this agency is absolutely amazing! I'm able to work shifts around my schedule and can easily not work for a while and know that Catapult will always be open to me. I've worked a bunch of different shifts with Catapult, in retail and hospitality. There are nearly always job offers and 9/10 you'll get the job you've applied for.
The staff within the agency are also tremendously helpful, the customer support are very friendly and helpful.
November 27, 2018
Unprompted review
Reply from Catapult
Hi Hannah,
Thank you so much for this feedback! We're delighted we have been able to provide you a flexible working solution fitting around your studies. We look forward to many more shifts together!
Great app
Great app. Gives you many options for the shifts and very few times crashes.
November 27, 2018
Unprompted review
Reply from Catapult
Hi JD
Thank you for your feedback.
We’re so pleased that you like our app but sorry to hear that some hours are not long enough. We do have a variety of different shift lengths so hopefully you can apply to the ones that suit you best.
Many thanks,
Laura
Catapult
Catapult has been great for me as an extra cash earner! They provide a variety of jobs that you can choose from at all times of the day. If you’d like to use Catapult to find you work regularly or part time, it’s completely up to you, you choose!
November 27, 2018
Unprompted review
Reply from Catapult
Thank you so much, we're so glad you love the flexibility of Catapult!
Catapult as an Agency
Catapult as an Agency, that has been very beneficial to me. I had to quit my full-time job, with my experience in the Catering and Hospitality business in other to join Catapult. Sincerely, CATAPULT HAS NOT LET ME DOWN. I earn more compared to my previous jobs! The staff are always very helpful in anyway they can. That is, you get an instant result or answer from these guys.To me, CATAPULT IS THE REAL DEAL, IF ONE IS HARD WORKING, FOCUS AND DETERMINE, THEN THE SKY WILL BE YOUR LIMIT!
November 27, 2018
Reply from Catapult
Thank you Gloria! We're so glad you're pleased with Catapult, it's pay and us as a team! Keep up your hard work.
It's a good place to work with
November 27, 2018
Unprompted review
Great flexible working
I enjoy the flexibility and good rates of pay I get with Catapult, I also get a good choice of jobs.
November 25, 2018
Unprompted review
Very fast response rate and very…
Very fast response rate and very understanding
November 24, 2018
Unprompted review
Makes life much easier
November 22, 2018
Unprompted review
great concept
Great company to work for.
Easy to work around if you have other commitments.
November 22, 2018
Unprompted review
Amazing opportunity
I have been with Catapult for a year, it is a fantastic organization, it allows you to check when there are shifts available. It allows you to reject and accept as many as you want and the staff within catapult are amazing. :) Would definitely recommend joining as it is flexible and suitable for anyone, whether you're working, a student or just at home.
November 22, 2018
Unprompted review
Excellent been recieving a lot of…
Excellent been recieving a lot of shifts and this is my 3rd week in.
November 22, 2018
Unprompted review
Best and friendly customer support
Best and friendly customer support, lots of shifts
November 22, 2018
Unprompted review
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