cleaner that actually works ***** I’ve been trying to switch my home to more sustainable products and honestly didn’t expect to love this as much as I do. The Joinstore cleaner cuts through g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I found this little shop in Clare, which I could smell before I could see… out of the door was wafting the most gorgeous scents and a lovely vibe of happiness. Once inside I was not disappointed, han... See more
It was a very easy process to order. Website very good detailing all products well. My last order is a Christmas present, having been given a candle one year, that had a delightful scent. Parcel ar... See more
I ordered a candle and room spray mid March with a delivery time of 4-6 days and on 28 March having still not received items I tried phoning the number on website and its unobtainable. Then rang APC... See more
Company details
Written by the company
Apothecary, wellness and ethical homeware store
Contact info
7 Market Hill, CO10 8NN, Clare, United Kingdom
- joinstorelondon.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unexpected pong!
Item ordered was as expected but stank. I contacted the shop & was told it was because they sell essential oils & if I didn’t like the smell to return it. I chose to wash it & it is ok but wouldn’t buy from them again due to the overwhelming stench which I don’t expect from new clothing
It’s a little too soon to review
It’s a little too soon to review , I only ordered yesterday so have not received my order as yet or heard back from the chat line
beautifully presented product and…
beautifully presented product and smells wonderful.
The natural scent last a long time.
Give it a shake so it always squirts out well.
Would buy again, and again.

Reply from Join
The most wonderful fragrance…
The most wonderful fragrance beautifully packaged. Thank you
Wonderful candles and soaps
Wonderful candles and soaps. Well worth the money, as the scents last so long.
Lucky find!
Originally bought items in a shop whilst on holiday. Used the hand lotion in the Ladies and loved it so bought it and the soap. Love the smell. Will continue to buy these. Ordered more items online. Delivery excellent. Professional service.
I absolutely love Join candles
I absolutely love Join candles! I can’t be without Low Tide in my home, such lovely woody scent. Perfect.

Reply from Join
Love these products & this company
Excellent service
Excellent service. I was kept informed regarding the status my order and delivered to my door by Join’s chosen currier. Highly satisfied. Thank you Join.
Beautiful products wrapped with care
Beautiful products wrapped with care. Thankyou!
Absolutely beautiful products
Absolutely beautiful products, brilliant customer service, quick delivery, good communication, perfect.

Reply from Join
What a delightful shop
What a delightful shop! So glad I popped in to pick up some presents. A great range of high quality gifts beautifully displayed.

Reply from Join
Beautiful soap and stunning shampoo
Beautiful soaps and shampoo. 'Hedgerow' is still a firm favourite but my husband loves the smell of 'Wilderness' and I look forward to trying the 'Vitamin Sea' soap. Many thanks, as always x

Reply from Join
Brilliant service and such great…
Brilliant service and such great products for the price. Would definitely buy from here again.

Reply from Join
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





