Always enjoy my trips to Jolleys not just to buy my pet essentials but I love the smell as soon as you walk in (and so does my daughter). I save a small fortune on every trip rather than just buying... See more
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Always good value great range of items for all sorts of pets Just one issue to raise staff member on this occasion was called to till as a other member was going in their break They came to till de... See more
Efficient,helpful Staff and attentive to the customers needs. On my last visit a strong fit Staff member carried 2 heavy bags of bird food to my car parked close to the entrance/exit door. Very much a... See more
Great staff. Note: please consider getting the barcade marked on at the top of large bags of dog food. This would mean it could be read by the scanner easily and thus avoid tge customer having to... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Larne Road Business Park, Larne Road, BT42 3HA, Ballymena, United Kingdom
- 02825 641975
4.7
Excellent
908 reviews
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The staff were very helpful and gave…
The staff were very helpful and gave great advice.
December 27, 2025
A great store!!
Excellent range of products, well stocked👍
Friendly and efficient customer service.
Thank you
December 27, 2025
Twice recently my purchases were priced…
Twice recently my purchases were priced lower on the shelf than I was charged - disappointed!
December 15, 2025
Helpful
We purchased a large bag of dog food and the young man offered to carry it to the car. We were very impressed
December 20, 2025
Ballymena Store -Very helpful
Ballymena Store -Very helpful, friendly and polite staff.
December 13, 2025
Friendly
Friendly, reasonable prices and very good selection. A little bit chaotic at times
December 8, 2025
Great Staff, above and beyond !!!…
The Lady working at the desk was most helpful and professional, no hesitation in recommending her for praise !
December 8, 2025
As usual the staff were polite and…
As usual the staff were polite and friendly. I've been buying the raw dog food for a good while now & my 3 GS thrive on it & they wolf it down. I add a cup or 2 of very good quality dry kibble & cooked brown rice especially in the colder months just to bulk it up for them.
December 5, 2025
Refused discount.
I like that you have special Offers, but I don't like that I have to activate them online before the discount is given. This should be automatic for members.
December 1, 2025
The bulk cat food was a great price
The bulk cat food was a great price, however I was looking for a wooden dog chewed and none were available. Also staff saw me struggling to carry purchases to the till and car and nobody offered assistance.
December 2, 2025
Always a good experience
Always a good experience, staff are lovely. Great choice of all pet needs . 🙂
December 2, 2025
Received an email offering a £5…
Received an email offering a £5 discount when spending over £50. Went to the shop and told has to activate the discount but the link sent in the email didn't work so shop refused to give the discount.
December 1, 2025
Fantastic shop
Fantastic shop. My Cavapoos love going in here they get so excited and the staff love them too
November 25, 2025
No shopping baskets in shop to put your…
No shopping baskets in shop to put your goods in??? When asked they must all be in use? Looked around the shop, about seven customers in, with no baskets? When asked asked again i was told they must be out the back??? I was in again yesterday, one baskets and other customers where bringing their goods in their own shopping bags. Ridiculous!!!
November 24, 2025
He helped me retrieve my discount &…
He helped me retrieve my discount & carried my cat litter to my car. Very pleasant & helpful
November 22, 2025
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