Always enjoy my trips to Jolleys not just to buy my pet essentials but I love the smell as soon as you walk in (and so does my daughter). I save a small fortune on every trip rather than just buying... See more
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Always good value great range of items for all sorts of pets Just one issue to raise staff member on this occasion was called to till as a other member was going in their break They came to till de... See more
Efficient,helpful Staff and attentive to the customers needs. On my last visit a strong fit Staff member carried 2 heavy bags of bird food to my car parked close to the entrance/exit door. Very much a... See more
Great staff. Note: please consider getting the barcade marked on at the top of large bags of dog food. This would mean it could be read by the scanner easily and thus avoid tge customer having to... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Larne Road Business Park, Larne Road, BT42 3HA, Ballymena, United Kingdom
- 02825 641975
4.7
Excellent
908 reviews
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everything you need for your pet
Very helpful , good value for money everything set out very clearly
April 30, 2025
The assistant who helped me choose my…
The assistant who helped me choose my day harness could not do enough to choose the right one first class
April 24, 2025
Be smart…. Shop Jolleys
Always enjoy my trips to Jolleys not just to buy my pet essentials but I love the smell as soon as you walk in (and so does my daughter). I save a small fortune on every trip rather than just buying pet food from my local supermarkets. Having both a dog and cats there are always plenty to choose from and being part of the pet club is also a massive bonus.
The workers are always very helpful and chatty. If I had one a little more local to me I’d be in every week getting treats and toys.
Be smart… shop Jolleys 🫰
April 5, 2025
Jolly adventure 😂😂
excellent advice& direction from female floor staff member also male staff member at check out, both epitomise what every aspect of customer service is all about 10/10
April 10, 2025
Good customer service and advice
April 8, 2025
Very helpful staff
Very helpful staff. Friendly and efficient Helped me source what I needed
April 4, 2025
Helpful informed staff.
April 6, 2025
I love the store
I love the store, but there is not much products for cats, empty shelves. It is like in pets at home now, expensive and empty shelves. I stopped shopping in Pets at Home for that reason. Prices are so high i rather to buy online on subscribe and save cos its cheaper. I was disappointed on my visit. I really
hope the store will improve soon.
March 31, 2025
Great company but need more friendly staff
Always good value great range of items for all sorts of pets
Just one issue to raise staff member on this occasion was called to till as a other member was going in their break
They came to till definitely not wanting to be there and this was reflected in the level of service we received. Non engaging very unfriendly almost to the point of being rude . Normally staff are the complete opposite but ust wanted to highlight this one occasion
March 26, 2025
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