Always enjoy my trips to Jolleys not just to buy my pet essentials but I love the smell as soon as you walk in (and so does my daughter). I save a small fortune on every trip rather than just buying... See more
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Always good value great range of items for all sorts of pets Just one issue to raise staff member on this occasion was called to till as a other member was going in their break They came to till de... See more
Efficient,helpful Staff and attentive to the customers needs. On my last visit a strong fit Staff member carried 2 heavy bags of bird food to my car parked close to the entrance/exit door. Very much a... See more
Great staff. Note: please consider getting the barcade marked on at the top of large bags of dog food. This would mean it could be read by the scanner easily and thus avoid tge customer having to... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Larne Road Business Park, Larne Road, BT42 3HA, Ballymena, United Kingdom
- 02825 641975
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We love Jollyes
We love Jollyes and the price of dog food at the moment with 16% off is very much appreciated.
Thank you Jollyes
Brilliant staff…
Members of staff were so informative and very helpful. They took time to explain everything and answer all our questions.
Our visit was very simple
Our visit was very simple, goods we wanted were easily found. The check out was quick with pleasant staff.
1st Time Customer
Helpful/Fully qualified staff, and service with a smile with top quality products at a reasonable price.
Thank goodness for Jollyes The Pet People.
Helpful friendly staff.
The staff in the Ballymena store are a…
The staff in the Ballymena store are a pleasure . Everything's well stocked easily found if it isn't the staff couldn't be more helpful and easy 5 stars.
Item in stock
Item in stock. Very well priced. Staff friendly and prompt on serving as always.
Very pleasant friendly service and…
Very pleasant friendly service and great value for money 💰 🐕🐺
Always good value with great customer…
Always good value with great customer service
The helpful staff
The helpful staff, selection of pet related items and completive pricing.
Great selection
Great selection, quick checkout, just wish NI P&P was more reasonable 🙏🏻✅
There was a good selection of dog food…
There was a good selection of dog food and I was able to buy what I wanted
I enjoy shopping for my doggy here
I enjoy shopping for my doggy here. Great range of foods and toys.
The young lady was very friendly and…
The young lady was very friendly and helpful at the tills
Efficient,helpful Staff and attentive…
Efficient,helpful Staff and attentive to the customers needs. On my last visit a strong fit Staff member carried 2 heavy bags of bird food to my car parked close to the entrance/exit door. Very much appreciate. Many thanks.
They had a greaGood selection t selection
They had a great selection, and I joined their club and got 3 pounds off
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