Jollyes The Pet People - Bangor Reviews 

960
TrustScore 4.5 out of 5

4.7

1 Faulkner Road, Bangor, BT20 3JS Bangor, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Hi I was in Jollyes Bangor branch NI & asked Sarah ,one of the Supervisor's, advice regarding appropriate dog food for my Yorkshire Terrier ,who has a few health issues. I can not speak highly enou... See more

Rated 5 out of 5 stars

Bangor Northern Ireland - great help from a young lady in store who helped us find a softer form of Bakers kibble. The mini schnauser loves it 💕

Company replied

Rated 5 out of 5 stars

One of our German Shepherd dogs has EPI and can only eat very low fat raw food. The brand we use is often hard to find and wasn't in stock in any of the Jollye's shops near us - but Holly the Manager... See more

Rated 5 out of 5 stars

Staff are always interested in you and your pet. Helpful in giving advice. Our dog was ill and Holly pointed us to Lifestage grain free food and Bonnie eats this no problem and hasn’t been ill since.... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • 1 Faulkner Road, Bangor, BT20 3JS, Bangor, United Kingdom

  • 02891 273590

4.7

Excellent

TrustScore 4.5 out of 5

960 reviews

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4.7

All reviews

(960)

9,220 reviews in the last 12 months

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Rated 5 out of 5 stars

Star Employee

The young man that served me yesterday was excellent....I was looking for something that they used to sell. He went above and beyond to find out for me, even suggesting other places to try. Definitely a credit to his store

January 21, 2026
Rated 5 out of 5 stars

It was a good experience as always

It was a good experience as always, Drew helped me out with a few things, welcoming me and my puppy Troy.

All the staff Ive been in contact within the store have helped me at various times.

January 2, 2026
Rated 5 out of 5 stars

I spoke to a member of staff about a…

I spoke to a member of staff about a product that seemed to be out of stock - he was extremely helpful about when a delivery was expected & said he could email me when that happened - excellent customer service and advice about alternative products & if they wd be suitable for my neay 12 year old assistance dog

December 24, 2025

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