Hi I was in Jollyes Bangor branch NI & asked Sarah ,one of the Supervisor's, advice regarding appropriate dog food for my Yorkshire Terrier ,who has a few health issues. I can not speak highly enou... See more
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Bangor Northern Ireland - great help from a young lady in store who helped us find a softer form of Bakers kibble. The mini schnauser loves it 💕
Company replied
One of our German Shepherd dogs has EPI and can only eat very low fat raw food. The brand we use is often hard to find and wasn't in stock in any of the Jollye's shops near us - but Holly the Manager... See more
Staff are always interested in you and your pet. Helpful in giving advice. Our dog was ill and Holly pointed us to Lifestage grain free food and Bonnie eats this no problem and hasn’t been ill since.... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
1 Faulkner Road, Bangor, BT20 3JS, Bangor, United Kingdom
- 02891 273590
4.7
Excellent
960 reviews
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I have always loved Jollyes but…
I have always loved Jollyes but recently I feel the quality of food for birds and parrots has gone down badly. It used to stock lovely loose striped sunflower seeds and millet which my parrots loved ( but there wasn't any loose ), but now it only seems to be the loose food which seems old and dusty. Please fix this as owners of smaller animals deserve to have the wide choice that cats and dogs have. We love our animals just as much!
May 31, 2025
Reply from Jollyes The Pet People - Bangor
We appreciate your long-standing patronage. We understand your concern regarding the bird and parrot food quality. We'll review our loose food options, particularly the sunflower seeds and millet, to ensure freshness. We aim to offer diverse choices for all pets. Thanks for bringing this to our attention.
Helpful and polite staff
The variety enables me to get exactly what I want plus the staff are friendly and knowledgeable.
May 24, 2025
I had a very helpful young girl with…
I had a very helpful young girl with black hair looking after me she could not do enough for me She told me about the dog food down in price which I was so glad to hear
May 19, 2025
No delivery…
I disliked i couldn't get my order delivered the website kept taking me back to the home page. It was very inconvenient
May 14, 2025
Employee was rude to the point that I…
Employee was rude to the point that I nearly left the store .we have had a 15% discount on food for the last couple of years and when I enquired was told its no longer available and got a rant of I'm sick of people asking .won't be back to the bangor branch .
May 9, 2025
Very knowledgeable on products they…
Very knowledgeable on products they sell , polite and carried my stuff to my car .
April 27, 2025
Staff
As I have noted before- the staff in the Bangor (NI) branch are a shiny example of customer service and professionalism- almost worth going there without a reason
April 24, 2025
Always a nice place to call into.
Really friendly staff and always willing to help find what you're looking for and give advice on what's best for your pet.
Wouldn't think of going anywhere else.
April 18, 2025
Good selection and customer service
Good customer service, I use the jollies in Bangor. A good range of cat food to keep my fur ball happy.. 10/10
April 19, 2025
Great assistance with questions.Happily…
Great assistance with questions.Happily willing to help.
April 18, 2025
Great staff .
Great staff .. great selection of goods and a great location ... plenty of car-parking space ... also central to the town ..
April 14, 2025
Wagg senior dog food
Great price for my dog food and store has really good range of products
Friendly staff also
April 15, 2025
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