Hi I was in Jollyes Bangor branch NI & asked Sarah ,one of the Supervisor's, advice regarding appropriate dog food for my Yorkshire Terrier ,who has a few health issues. I can not speak highly enou... See more
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Bangor Northern Ireland - great help from a young lady in store who helped us find a softer form of Bakers kibble. The mini schnauser loves it 💕
Company replied
One of our German Shepherd dogs has EPI and can only eat very low fat raw food. The brand we use is often hard to find and wasn't in stock in any of the Jollye's shops near us - but Holly the Manager... See more
Staff are always interested in you and your pet. Helpful in giving advice. Our dog was ill and Holly pointed us to Lifestage grain free food and Bonnie eats this no problem and hasn’t been ill since.... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
1 Faulkner Road, Bangor, BT20 3JS, Bangor, United Kingdom
- 02891 273590
4.7
Excellent
960 reviews
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Great service
Always friendly and helpful service in.a very relaxed atmosphere that doesn't put any pressure on our pets.
September 15, 2025
Pleasant friendly helpful staff
Pleasant friendly helpful staff
Shop well laid out
Good selection
September 10, 2025
Easy to find what i was looking for and…
Easy to find what i was looking for and staff pleasant and helpful
September 8, 2025
I've Reward coupons.... Ur app is crap , To have to sign in on Google, remember pass words ....Staff can't help ... But they ask for Ur postcode, address, name ⁉️🤔🤯😤... May be shopping elsewhere wh
Unsatisfactory.... 😤🤯😤😱👎👎👎
Can't use app.....🤯🤯😤🤬
Sign into Jollys by Google , remembering passwords ...
Staff unable to Help & after asking
Postcode , house No , Surname ,
BUT SEE UR VOUCHERS....🤯😤🤬
SO NOT GETTING MY DISCOUNTS IVE OWNED 😤..
September 4, 2025
Prices very competitive
Prices very competitive, store layout very good & clean & staff very helpful & friendly.
July 24, 2025
The range of grain free dog food is…
The range of grain free dog food is good also the price is reasonable
July 23, 2025
Extremely helpful young man in store…
Extremely helpful young man in store today,helped me out and packed the car up. Ty
July 20, 2025
Always good service
July 16, 2025
Helpful staff
Always good prices and bargains to be had and staff are always willing to help, which is great as I buy big meal bags and too heavy for me to carry to car. Very helpful staff always offer. Thank you X
July 18, 2025
Was only paying for an item at the…
Was only paying for an item at the till, so had no real contact with a member of staff. The store is clean and tidy and a good stock. Happy with everything.
July 17, 2025
Very helpful and friendly staff
July 17, 2025
Lovely staff who was very helpful & got…
Lovely staff who was very helpful & got my what I needed. Would definitely recommend always lovely to deal with.
July 12, 2025
Good variety of stock and friendly staff
The shop is very well laid out. Everything I needed was in stock, and affordably priced.
The staff member we dealt with was very friendly, chatty and helpful.
June 3, 2025
May use AI-assist with repliesRead more
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Staff were good
Staff were good. Jolleys app would not work. Apparently it’s because no updated or replaced. Staff tried to look my details up on their system but some things were missing and had to be amended when they get on to my account.
June 4, 2025
Reply from Jollyes The Pet People - Bangor
We appreciate your feedback. We're sorry the app didn't work for you and that some of your details were missing in our system. We'll we no longer ha an app issue accuracy. Thank you for your patience.
The shop has had a facelift and is now…
The shop has had a facelift and is now well laid out and a pleasure to walk around
June 5, 2025
It was fine all went well
It was fine all went well, I felt the young chat was hard to hear. It could be me going a bit deft.
June 3, 2025
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