Hi I was in Jollyes Bangor branch NI & asked Sarah ,one of the Supervisor's, advice regarding appropriate dog food for my Yorkshire Terrier ,who has a few health issues. I can not speak highly enou... See more
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Bangor Northern Ireland - great help from a young lady in store who helped us find a softer form of Bakers kibble. The mini schnauser loves it 💕
Company replied
One of our German Shepherd dogs has EPI and can only eat very low fat raw food. The brand we use is often hard to find and wasn't in stock in any of the Jollye's shops near us - but Holly the Manager... See more
Staff are always interested in you and your pet. Helpful in giving advice. Our dog was ill and Holly pointed us to Lifestage grain free food and Bonnie eats this no problem and hasn’t been ill since.... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
1 Faulkner Road, Bangor, BT20 3JS, Bangor, United Kingdom
- 02891 273590
4.7
Excellent
960 reviews
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good friendly staff
March 7, 2025
Just adopted a dog very underweight…
Just adopted a dog very underweight staff very helpful on best food to buy
March 7, 2025
A very helpful guy on the till made the…
A very helpful guy on the till made the purchase easy and the update of my loyalty card.
March 7, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No 4 kg bags of cat food (Royal Canin)…
No 4 kg bags of cat food (Royal Canin) again and no Dreamies in the large size , hopeless and not the first time
March 4, 2025
Reply from Jollyes The Pet People - Bangor
Good afternoon,
Thank you for your review. We understand your frustration with the lack of availability of the products you need. We always aim to provide a wide selection of pet food and treats, and we apologise for the inconvenience this has caused. We appreciate your feedback and will work to improve our stock availability.
Kind regards
Jollyes customer services
Jolleys,Bangor Co Down
Jolleys,Bangor Co Down, is always a great experience for me. The staff are very approachable and knowledgeable
March 4, 2025
Puppy Yogi
I have just gotten a new wee puppy and the staff deserve something for everything they do and helping me out from I walked in the door thank you so much Yogi
March 3, 2025
Very helpful staff
March 3, 2025
Great selection well displayed around…
Great selection well displayed around shop and good customer service
March 3, 2025
Professional and Friendly staff
February 26, 2025
Avability of staff to answer queries and to be knowledgeable about products. To be courteous to customers at all times making the customer know that their custom is important.
Friendly staff willing to help.
Sadly fluctuation in prices can be off-putting .
Consistently charging same price would be more helpful than fluctuating each week.
February 24, 2025
Brilliant Employee
Hi
I was in Jollyes Bangor branch NI & asked Sarah ,one of the Supervisor's, advice regarding appropriate dog food for my Yorkshire Terrier ,who has a few health issues. I can not speak highly enough of Sarah; her expert knowledge, her patience and genuine interest was out standing.
I felt listened to and am fully confident in my choice of dog food.
Thank you Sarah for making my trip to Jollyes Bangor such a positive experience !
February 26, 2025
Unprompted review
Shopping experience
Everything I went in for was in store and in most cases at a reduced price too.
February 24, 2025
Johnboy
Well for a start ,you could nt get any nicest staff they are very helpful and cheery so thankyou
February 22, 2025
Young assistant carried feedbag to the…
Young assistant carried feedbag to the till, took payment, and carried bag to my car - all done very willingly, and pleasantly.
February 23, 2025
Lady that served me as brilliant.
Lady that served me as brilliant.
Got me food from the top shelf and guided me to the product I required.
Pleasant and friendly
February 21, 2025
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