Hi I was in Jollyes Bangor branch NI & asked Sarah ,one of the Supervisor's, advice regarding appropriate dog food for my Yorkshire Terrier ,who has a few health issues. I can not speak highly enou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bangor Northern Ireland - great help from a young lady in store who helped us find a softer form of Bakers kibble. The mini schnauser loves it 💕
Company replied
One of our German Shepherd dogs has EPI and can only eat very low fat raw food. The brand we use is often hard to find and wasn't in stock in any of the Jollye's shops near us - but Holly the Manager... See more
Staff are always interested in you and your pet. Helpful in giving advice. Our dog was ill and Holly pointed us to Lifestage grain free food and Bonnie eats this no problem and hasn’t been ill since.... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
1 Faulkner Road, Bangor, BT20 3JS, Bangor, United Kingdom
- 02891 273590
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff very helpful friendly and happy…
Staff very helpful friendly and happy store is very well laid out and bright
Lovely helpful staff
Nice friendly staff 😀
Prices are good
Prices are good, with some good bargains. Staff helpful and friendly.
Excellent customer service G re at customer service always go out…
G re at customer service always go out of their way to help Hence why I keep going back thank you
staff very helpful and polite
May use AI-assist with repliesRead more
I no longer go to jollies in Bangor as…
I no longer go to jollies in Bangor as they stopped stocking fish.

Reply from Jollyes The Pet People - Bangor
Friendly staff and good prices.
BRILLIANT customer service!
One of our German Shepherd dogs has EPI and can only eat very low fat raw food. The brand we use is often hard to find and wasn't in stock in any of the Jollye's shops near us - but Holly the Manager of the Bangor store located a stock in Lurgan and drove down and picked it up for us. Absolutely BRILLIANT customer service and very much appreciated! THANKS!
Really friendly
Really friendly, helpful staff. Always a pleasant experience popping in for some munchies for our furred or feathered friends.
Always a helpful,friendly staff and…
Always a helpful,friendly staff and good value for money
Jay at the till was helpful in checking…
Jay at the till was helpful in checking for dog food that I was looking for
Helpful & friendly staff
Helpfulness and friendliness of staff. Their knowledge helped the decision making process.
Vet was friendly
Vet was friendly, professional and efficient and gave good advice. Great service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







