The sales assistant (Sam) was knowledgeable about the dog seat belts and training leads. She heard us talking and offered her advice and extra information. She came across as interested in our situ... See more
Location
Switch locationJollyes, Unit 2B Alban Retail Park,, 4 London Road, Bedford,, MK42 0NW Bedfordshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have always visited the bedford branch from the minute i bought my cat and the staff their have been nothing but helpful and seem to have ALOT of knowledge on pets and diets etc. The booking system... See more
looking for a dog coat - assistant very pleasant and helpful. Tried several coats till we found the right one - most importantly really cared about my dog - kept chatting to him and stroking his ears
I was delighted with the service I received and my dog looked great when I collected him after his wash. He has clearly enjoyed the experience which was a big plus considering his advanced years. I’ve... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes, Unit 2B Alban Retail Park,, 4 London Road, Bedford,, MK42 0NW, Bedfordshire, United Kingdom
- 01234 349591
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful & friendly staff
Very friendly lady who showed me where…
Very friendly lady who showed me where the item was on the shelf.
The girl was helpful and gave free…
The girl was helpful and gave free samples of cat food for Mr Fussy cat to try. Also pleased with discount scheme.
Very helpful staff,explained about the…
Very helpful staff,explained about the pet club, which we joined on our visit. Plenty of choice of products competively priced.
helpfull staff
When I went in to get my cat vaccinated…
When I went in to get my cat vaccinated the vet was really nice and welcoming he explained everything before going through with it.
The overall is that I'm very pleased with the service that I received and I'll going back again!.
Friendly, skilled staff
I got to Jolleys every week for raw dog food and the staff are always friendly and welcoming. They are a pleasure.
The staff at jollies in Bedford were so…
The staff at jollies in Bedford were so kind to our cockapoo Willow, who was extremely nervous about having her annual jabs. Thanks
The lady on the till was very friendly…
The lady on the till was very friendly and helpful.
Really helpful and friendly staff
A very polite and well mannered young…
A very polite and well mannered young lady served us at the till. Everything we wanted was in stock n will be looking forward to returning in the near future.
Great staff and clean store
Always a great experiance when either shopping in store or attending to the groomers with my pets. Staff are always helpful and friendly at the Bedford Branch.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







