Excellent. I’m trying to give my pup Freya lots of social interaction and her visit to Jollyes on Boucher Road was just wonderful. She met the most beautiful little Dachshund called Ollie with his 2... See more
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I cannot fault the staff, however, we bought a little rabbit and he/she passed away within a week with gut problems, only a little baby. My daughter was traumatised as the little thing took its las... See more
Staff were very professional and very friendly made me feel very comfortable and looked after Skye spoilt her rotten and made her feel at home, Skye was in for her first course of vaccination an... See more
Staff are all very friendly and helpful with any questions you may have. They were also very accommodating when I asked if it would be possible to weigh my dog, as she was on a diet and I wanted to c... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
55 , Boucher Road, BT12 6HR, Belfast, United Kingdom
- 028 90024980
4.7
Excellent
193 reviews
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Got the best deal on greyhound feed…
Got the best deal on greyhound feed till stock sold out
June 8, 2024
Customer service was great from server.
August 3, 2024
Great shop, great prices and plenty of selection
Always get my dog food and treats from this shop!
July 31, 2024
Very good service and Staff very…
Very good service and Staff very helpful.
Also good stock of the pet food wee were looking for.
July 20, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
not very helpful
not very helpful - went in with our dog to look for a suitable harness, wasn't approached even though clearly looking around for help and when we did go over to ask not much help was offered. Nice store though
July 6, 2024
Reply from Jollyes The Pet People - Belfast Boucher Road
Many thanks for your feedback
We have passed this to store to investigate
We apologise for the inconvenience this has casued
Kind regards
Jollyes Customer Services
Always have what I need for my pets.
July 5, 2024
Bought food for my dog great price and…
Bought food for my dog great price and well displayed staff were friendly and efficient thank you
June 29, 2024
Great service and prices as always.
June 21, 2024
The lady who served me yesterday at…
The lady who served me yesterday at Boucher Road branch was very pleasant and as on previous occasions offered advice on cat products - very helpful and professional. (I didn't get her name).
June 21, 2024
Quick easy staff was polite good range…
Quick easy staff was polite good range of products and good prices
June 14, 2024
Helpful staff
The staff were very friendly and helpful to us and our wee dog with. I didn’t get the ladies name who was working but she was very helpful to our queries and signed us up to the pets club.
June 8, 2024
Had everything I needed was given new…
Had everything I needed was given new new month discount card and very helpful
June 10, 2024
Giving back to the people with…
Giving back to the people with discount! Keep doing that and I won't go back to pets at home
May 21, 2024
Great store for pet owners
The staff are absolutely brilliant. They give great advice and I felt valued as a naive shopper. The item I was purchasing was something I was not familiar with. The staff member was very supportive and knowledgeable.
May 9, 2024
Community Clinic review
Excellent customer service and health check and vaccination booster for my 1 year old collie.
May 2, 2024
There was no dog food left that I…
There was no dog food left that I needed for my dog
The girl working there advised me it would be ok to give him puppy food in the brand as that’s all they had
2 weeks feeding with the food and my dog ended up at the vets for hair loss and redness of his skin
It was not ok to give him puppy food !!!!!
March 13, 2024
Reply from Jollyes The Pet People - Belfast Boucher Road
Many thanks for your feedback
A member of the team will be in contact regarding the issues raised
We apologise for the inconvenience and distress this has caused #
Kind regards
Jollyes Customer services
Great range
The range of products was fantastic. We went in for a dog harness and dog treats and there was so much choice. There seemed to be many deals on too, so it worked out much cheaper than other retailers.
April 2, 2024
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