Oh my goodness I cannot say enough amazing things about your staff… it’s always the greatest joy going into your Andersonstown Road (Westwood) Jolles. All, and I mean ALL your staff are the best, mos... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brought puppy in for 2nd injection & microchip. Staff very friendly & experienced. The vet was great! He explained everything he would be doing & what to look out for after the treatment. I will d... See more
I get meal worms semi regular for my pets and find that Jollys is extremely punctual regarding its deliveries, and always has high quality live food options. It also has a massive range of everything... See more
Staff here are absolutely brilliant, very helpful and chatty and got us sorted with everything we we're looking for and advised us on joining the club, which we did and this meant we got a good deal o... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit D, Westwood Retail Park, BT11 9BQ, Belfast, United Kingdom
- 028 90619027
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Saw bought & out
All products easily found & displayed….friendly staff….would love a few more offers
Absolutely fantastic staff and vet
Absolutely fantastic staff and vet. Shop is stocked with everything u could possibly need. Staff happy and willing to give best advice also.
Professional, positive staff with a love for the dogs
My German Shepherd always enjoys going to the groomers - she loves the staff and they love her back! They always do a fantastic job maintaining her long coat and she always comes out looking fantastic and the price doesn't leave you out of pocket! She has become a regular with Jollyes, The Spa groomers in Belfast and I'm very pleased with their professionalism, their positive attitudes and the love they have toward their job and the dogs they work with.
Excellent service
Staff very helpful and happy to answer any questions …
Staff very helpful and happy to answer any questions
I have been going to jollyes for years…
I have been going to jollyes for years and have always found staff helpful and polite
I have been shopping at the westwood…
I have been shopping at the westwood store for my pet pug for the last 2 years and the staff are always very helpful & informative. The staff are also always very welcoming & kind.
Went to the shop in belfast today for…
Went to the shop in belfast today for 10g hopper mice for my corn snake, none in stalk.. after travelling from armagh 6 times, we bought our snake here...he doesnt eat rat pups so please stop getting them in, snakes grow they are not going to be on fuzzies forever please get the hoppers in and we will re turn we buy full bags at any one time also use need to get some small mice in also it's a disgrace that we can't get the food for our our animals at a pet shop, especially the one you buy from
One stop shop
I get meal worms semi regular for my pets and find that Jollys is extremely punctual regarding its deliveries, and always has high quality live food options. It also has a massive range of everything I would need and I treat it like a one stop shop.
Friendly helpful staff
The staff were polite and friendly and…
The staff were polite and friendly and as I have never used the app before, he showed me and I hope I have followed his instructions, as I am not computer savy. Thank you again.
Your staff makes it a great experiance
Your staff makes it a great experiance, very helpful and pleasant. The extra supply of raw feed is great, very pleased with the selection
Great customer service and advice.
The girls are great with our wee pet
Always make you feel welcome..
The sales assistant was very helpful…
The sales assistant was very helpful and courteous
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







