Very clean well stocked store and very friendly helpful colleagues Prices for the food our dogs eat is competitive priced ( currently with a reduction so took advantage and stocked up with another bag... See more
Location
Switch locationUnit 2, Grimshaw Park Lower Audley Street, BB2 3DY Blackburn, GB
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Visiting the area do not use Jolleys normally at home. WS pleased and impressed with the very helpful service I received. Good selection of royal canine dog food at reasonable prices also bought... See more
The lady at the till was brilliant very helpful and knowledgeable great job great staff member give her a raise.
The vet is very polite and so good with animals only thing that let's this service down is trying to jion the pet club it's glitchy and won't allow it.
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Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Grimshaw Park Lower Audley Street, BB2 3DY, Blackburn, United Kingdom
- 01254 962510
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Always friendly and helpful and happy…
Always friendly and helpful and happy to give advice
Excellent customer service
Very friendly staff and amazing with my pup can't fault them . I would recommend.
Lots of variety at really good prices
Lots of variety at really good prices, lovely staff
All who work there are pleasant…
All who work there are pleasant individuals. They are helpful when needed without being intrusive.
A petshop that cares
This pet shop has a very good range even for budgies which makes a change.Prices are good,and they allso help dog and cat rescues.
Friendly helpful staff well stocked…
Friendly helpful staff well stocked shelves,competitive prices.
Almost has all brands I need
Had all my pet needs at great prices compared to other suppliers
The staff were friendly
The staff were friendly, polite and very helpful, I asked an employee if there was anymore of the product that I went for as there was only one left on the shelf, he very kindly got me one without any hesitation.
Great choice and great prices
Great choice and great prices , staff are friendly and eager to help , no issue with trying coats and jumpers on for my pet so I did not have the worry if it’s the wrong size
Great staff and support for animal charity.
Professional and friendly staff.
Also love the facility to be able to contribute food etc to local animal charity (English Barn Cats). Great idea.
Very good value
Very good value, competitive prices and helpful and friendly staff
Good choice of dog treats
Good choice of dog treats. Found a shampoo that you use without water and towel dry great for in between proper baths. It was leaking and they only had one left so they gave it to me. Friendly assistant
Excellent service excellent staff and…
Excellent service excellent staff and very friendly More shops should be like Jollyes
Well stocked
Well stocked, loads of choice. Friendly helpful staff. Not always the cheapest but hard to compete with supermarkets etc. The greater variety of stock makes it a good place to go for your pets needs.
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