Very clean well stocked store and very friendly helpful colleagues Prices for the food our dogs eat is competitive priced ( currently with a reduction so took advantage and stocked up with another bag... See more
Location
Switch locationUnit 2, Grimshaw Park Lower Audley Street, BB2 3DY Blackburn, GB
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Visiting the area do not use Jolleys normally at home. WS pleased and impressed with the very helpful service I received. Good selection of royal canine dog food at reasonable prices also bought... See more
The lady at the till was brilliant very helpful and knowledgeable great job great staff member give her a raise.
The vet is very polite and so good with animals only thing that let's this service down is trying to jion the pet club it's glitchy and won't allow it.
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Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Grimshaw Park Lower Audley Street, BB2 3DY, Blackburn, United Kingdom
- 01254 962510
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The staff are always happy and helpful
The staff are always happy and helpful
it is a pleasure to shop there
Great choice and a good price 👍
All staff at the Blackburn branch of…
All staff at the Blackburn branch of Jollyes from pam leanne and the rest are very friendly and knowledgeable and know we're and wat your pets needs cannot praise them enough.
Good price friendly staff
Great staff Leanne & Tracey were…
Great staff Leanne & Tracey were amazing really made me an the dog (Hugo) feel really welcome definitely recommend
Customer service was excellent but the…
Customer service was excellent but the sales wasn’t the same as it was written on the ticket
Soon as you walk in you feel welcome…
Soon as you walk in you feel welcome very friendly take there time talking to you through what's best for your pets
Great advice and service from the store…
Great advice and service from the store manager Paul at the Grimshaw Park store in Blackburn.
Well priced and loads of different…
Well priced and loads of different items in store and my dogs love the treats from there and also the raw meat
Good staff
The young assistant at the till was very knowledgable, polite and apparently very happy doing her job - even though it was very close to closing time!
So happy with jollyes
So happy with jollyes, I went in with many different questions, having a very fussy dog with many medical requirements. Jollyes staff went above and behind to help us find the right food requirements, that she needs. So thank you Jollyes staff for your amazing kindness. And the little dog loves her new food. 💗
Great experience all staff and vet was…
Great experience all staff and vet was very friendly it was fast efficient and a great price. Would definitely recommend .
Very helpful and happy staff.
Very very helpful and friendly
Very very helpful and friendly. Nothing too much trouble.
Found your store in Blackburn while…
Found your store in Blackburn while eating at Burger King, saw the store from the window and drove the car to see what you where about.
Very surprised to be able to find lots of items and at a very good price.
I came back the next day to buy more items
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