Very clean well stocked store and very friendly helpful colleagues Prices for the food our dogs eat is competitive priced ( currently with a reduction so took advantage and stocked up with another bag... See more
Location
Switch locationUnit 2, Grimshaw Park Lower Audley Street, BB2 3DY Blackburn, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visiting the area do not use Jolleys normally at home. WS pleased and impressed with the very helpful service I received. Good selection of royal canine dog food at reasonable prices also bought... See more
The lady at the till was brilliant very helpful and knowledgeable great job great staff member give her a raise.
The vet is very polite and so good with animals only thing that let's this service down is trying to jion the pet club it's glitchy and won't allow it.
Company replied
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Grimshaw Park Lower Audley Street, BB2 3DY, Blackburn, United Kingdom
- 01254 962510
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great choice of animal feeds reasonably…
Great choice of animal feeds reasonably priced clean and tidy store very pleasant staff
Its always a pleasure shopping at…
Its always a pleasure shopping at Jollyes. Staff are friendly and supportive. The only pet store i go to :)
Absolutely brilliant staff
Absolutely brilliant staff! First time in a shop with my puppy and they made everything so easy and kept her entertained whilst I paid and packed
Better than pets at home!! And more affordable ☺️
Mackey
The lady I spoke to was very pleasant and very helpful and expanded things to me on thr product that I was looking to buy
Weekly visit
Visit the shop every week, the staff are always friendly and helpful nothing seems to be to much trouble for them. (Blackburn store)
They were very nice and very helpful
Easy
As usual a smooth and easy experience,got what I needed and was served by polite,friendly staff.
The staff are so helpful
The staff are so helpful. There is so much choice throughout the shop.
Staff are always very friendly and…
Staff are always very friendly and helpful. Called in yesterday and Pam was amazing.
Amazing customer service
Amazing customer service! Lovely and clean shop, very helpful and kind. Pet friendly and the vet was wonderful and gentle with my little frenchie.
Staff very friendly and helpful
Staff very friendly and helpful, place kept clean, neat and tidy. Everything clearly marked and easy to find.
The staff were so friendly and helpful…
The staff were so friendly and helpful and the products available exceeded my expectations.
It was my first time in your store…
It was my first time in your store yesterday & the assistant was very friendly, welcoming & also helpful. I will definitely be going back!
Great pet store with great staff
Great welcoming young lady at Blackburn store,very helpful and knowledgeable. I'll be back soon.AFW
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







