Very clean well stocked store and very friendly helpful colleagues Prices for the food our dogs eat is competitive priced ( currently with a reduction so took advantage and stocked up with another bag... See more
Location
Switch locationUnit 2, Grimshaw Park Lower Audley Street, BB2 3DY Blackburn, GB
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Visiting the area do not use Jolleys normally at home. WS pleased and impressed with the very helpful service I received. Good selection of royal canine dog food at reasonable prices also bought... See more
The lady at the till was brilliant very helpful and knowledgeable great job great staff member give her a raise.
The vet is very polite and so good with animals only thing that let's this service down is trying to jion the pet club it's glitchy and won't allow it.
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Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Grimshaw Park Lower Audley Street, BB2 3DY, Blackburn, United Kingdom
- 01254 962510
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The young girl at the till Kerry
The young girl ? Kerry was extremely helpful and kind and got down on her knees to help sort a suitable harness for my pet Lily a Pomeranian.giving me reassurance that I could return it if it didn’t fit right.
Really friendly Staff .x
Really friendly Staff .x. Well stocked with a good variety and reasonably priced .x. if there's anything particular you need they'll help you locate it or offer a suitable alternative .x.
Got charged for something I didn't…
Got charged for something I didn't have. Otherwise would have been a 5.
Friendly and very helpful staff who…
Friendly and very helpful staff who gave good advice. Wide range of stock which was competitively priced. Vaccine updates available on site.
Friendly staff
Friendly staff. Advice on feeding. Range of products. Well laid out stroes
Excellent service and choice
Great staff and great selection of pet…
Great staff and great selection of pet food and treats
Excellent service
I’ve just adopted a darling rescue dog
who was on your grain free food so I wanted to continue with that. I went to your Blackburn shop where I received excellent attention and advice.
Amazing
Amazing, all staff are brilliant, store is well organised and clean and has everything we need for all of our pets.
Jollyes in blackburn is excellent
Jollyes in blackburn is excellent, staff are very professional & they help us if we turn up on mobility scooters
Excellent products for our animals & the strays we feed
Thankyou .
Staff very friendly and helpful and…
Staff very friendly and helpful and lots of choices
Great staff
I didn’t catch her name but the staff member who served me was friendly, knowledgeable and incredibly helpful!
Frenchie shopping
Very helpful lady , polite and didn't rush me into buying, got to try everything on my Frenchie to make sure they fit ,the harness I bought for my Frenchie is perfect, and he loves his coats,
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