Very clean well stocked store and very friendly helpful colleagues Prices for the food our dogs eat is competitive priced ( currently with a reduction so took advantage and stocked up with another bag... See more
Location
Switch locationUnit 2, Grimshaw Park Lower Audley Street, BB2 3DY Blackburn, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visiting the area do not use Jolleys normally at home. WS pleased and impressed with the very helpful service I received. Good selection of royal canine dog food at reasonable prices also bought... See more
The lady at the till was brilliant very helpful and knowledgeable great job great staff member give her a raise.
The vet is very polite and so good with animals only thing that let's this service down is trying to jion the pet club it's glitchy and won't allow it.
Company replied
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Grimshaw Park Lower Audley Street, BB2 3DY, Blackburn, United Kingdom
- 01254 962510
4.9
Excellent
184 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff at the Blackburn branch of…
The staff at the Blackburn branch of Jollyes always make me feel welcome as a disabled customer I am not judged by any of them I am on first names with the staff
February 15, 2025
Great value for money and friendly…
Great value for money and friendly staff was really pleased with it all will definitely be going again
February 17, 2025
Staff great and friendly very helpful…
Staff great and friendly very helpful Lee Nat Tracy Pam Leanne and kerryanne have all been greathelp each time I visit the store
February 17, 2025
Fantastic staff at the Blackburn branch…
Fantastic staff at the Blackburn branch always a smile and happy to help
February 13, 2025
Love the new store
Love the new store, great range and prices. Staff all friendly and helpful
February 15, 2025
One stop pet supplies shop
Sells everything you need for any type of pet from rabbits to cats to fish to dogs and even wild bird food and supplies. Very friendly staff. I like how there's a drop off point for a local cat rescue called English Barn Cats so we can donate when shopping.
February 13, 2025
Staff are very helpful
Staff are very helpful. They can advise ways to save money too. There is always plenty of stock. The range is varied and the price is great!
February 7, 2025
Staff always helpful and polite
February 5, 2025
Very helpful assistance
February 8, 2025
Great prices and value for money..
Great prices and value for money... u need to build a store in padiham Lancashire or burnley
February 3, 2025
Lovely staff and great choice of pet…
Lovely staff and great choice of pet foods at reasonable prices
February 4, 2025
Nice service
February 3, 2025
Good price and good quality
I was able to find and purchase exactly what I was looking for and I was very happy with the cost.
All the staff were very friendly and helpful.
February 1, 2025
friendly staff willing to help and give advice
the staff are friendly and welcoming
always willing to help and give advice
on products
January 31, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.