Very clean well stocked store and very friendly helpful colleagues Prices for the food our dogs eat is competitive priced ( currently with a reduction so took advantage and stocked up with another bag... See more
Location
Switch locationUnit 2, Grimshaw Park Lower Audley Street, BB2 3DY Blackburn, GB
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Visiting the area do not use Jolleys normally at home. WS pleased and impressed with the very helpful service I received. Good selection of royal canine dog food at reasonable prices also bought... See more
The lady at the till was brilliant very helpful and knowledgeable great job great staff member give her a raise.
The vet is very polite and so good with animals only thing that let's this service down is trying to jion the pet club it's glitchy and won't allow it.
Company replied
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Grimshaw Park Lower Audley Street, BB2 3DY, Blackburn, United Kingdom
- 01254 962510
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The shop assistant was helpful and…
The shop assistant was helpful and friendly. Would recommend the shop to anyone.
Friendly helpful staff
Very helpful with Everything we needed
Very helpful with Everything we needed, was polite no issues 🙌
Staff extremely helpful
Staff extremely helpful. Also was introduced to new store pet "Pink Floyd". Hilarious 😂 xx
Really well stocked first time I’ve…
Really well stocked first time I’ve been in, heard about it from a friend. Wasn’t disappointed. Very friendly staff.
Wide variety of stock and staff really…
Wide variety of stock and staff really helpful, would definitely recommend
Great friendly staff,superb prices,and…
Great friendly staff,superb prices,and good selection of animal goods.
May use AI-assist with repliesRead more
The vet is very polite and so good with…
The vet is very polite and so good with animals only thing that let's this service down is trying to jion the pet club it's glitchy and won't allow it.

Reply from Jollyes The Pet People - Blackburn
Pet experience
The staff were brilliant, polite and helpful. The store was immaculate and well set out, and well stocked. I will definitely shop here again.
5 star girls in Blackburn shop were so…
5 star girls in Blackburn shop were so polite and helpful.
Satisfied new custo.er
Visiting the area do not use Jolleys normally at home. WS pleased and impressed with the very helpful service I received. Good selection of royal canine dog food at reasonable prices also bought other items. Will now use Jollys when I return home.
Polite helpful staff
Very helpful
We went in for a coat for kobe ( our pug) who is an odd shape compared to other dogs. Coats are either very long or not wide enough around the neck. As a male dog, there's another problem. His winky. He wee's on the bottom if the coat. As I said, odd shape. One of the staff was very helpful indeed in helping us choose the right one for him.
One happy pug and two happy dog parents ❤️
Both the assistants in the blackburn…
Both the assistants in the blackburn store were very helpful .. and assisted me with my questions.
Great job guys
Great range of products and very…
Great range of products and very friendly and helpful staff
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