Enquired about purchasing a bird and cage accessories etc at Jolly’s in Cadbury Garden Centre Congresbury. Such a helpful girl gave us a lot of time and help about purchasing and reserving a cage so... See more
Location
Switch locationJollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA Congresbury, GB
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See what reviewers are saying
went in to ask for a tarantula, spoke to kat and she showed us the little pink toed tarantula, told me absolutely everything about caring for it, its habitat, substrate, feeding, humidity. really good... See more
The team at jolleys at Cadbury garden centre are always incredibly helpful and friendly. They are happy to answer any questions about products or recommend something when asked. They recognise me as a... See more
Fabulous welcoming staff whom have all the knowledge you will need about your pet. This is my fourth visit for a pet, I have Parakeets and Guinea Pigs and the service and support from the ladies at Ca... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA, Congresbury, United Kingdom
- 01934 876841
4.8
Excellent
475 reviews
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Really great service.
March 10, 2025
Voucher difficulties
Helped to sort out an email problem to make sure I could use the voucher. Ended up spending another £10 to save £2
February 28, 2025
Good prices
February 16, 2025
Staff very hel0ful
February 15, 2025
Always polite and helpful
February 2, 2025
Good experience
Can usually get all I need, staff very polite and helpful
But a shame it's not like it use to be with animals etc
February 8, 2025
Pip at the Cadbury store
Pip at the Cadbury store, Congresbury, showed the best customer and genuine service I've ever experienced.
I was running late due to traffic and needed to get dog food. I called the store 10 minutes before closing, and Pip, in a kind tone, asked instantly what I needed so she could have it ready despite closing in so soon - I got delayed further but still with a joyful energy Pip happily helped and we had a cheerful conversation despite it being after the time of closure. Pip was so lovely and ensured my dog got her food and it is greatly appreciated. Fully recommend this store - and the experience will be better if Pip is there to help.
February 10, 2025
Unprompted review
Dog purchase
Bought a dog jumper but unable to try it on my dog due to labels and zip ties , it was massive and unable to take it back due to labels being removed
February 8, 2025
Lovely young lady served us
Lovely young lady served us. Very helpful and patient with our new puppy Pebbles
January 29, 2025
Good friendly service.
January 23, 2025
Friendly helpful staff
Staff were friendly, helpful and knowledgeable about products. Many thanks
January 8, 2025
Fussy husky, amazing good
I have a very fussy husky and I was recommended a dog food from Jollyes in Cadbury Garden Centre from a friend, and I wanted to check if I tried a dog food and my dog didn’t like it that I was able to return it, the helpful assistant said I could. The food I was also looking to purchase (lifestage) she advised was popular and not many people bring it back. Lo and behold it’s work and my dog loves it! I will be returning to purchase more and thanks to her for asking if I am a member, she signed me and now I get a little discount so thank you :)
December 29, 2024
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