Enquired about purchasing a bird and cage accessories etc at Jolly’s in Cadbury Garden Centre Congresbury. Such a helpful girl gave us a lot of time and help about purchasing and reserving a cage so... See more
Location
Switch locationJollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA Congresbury, GB
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See what reviewers are saying
went in to ask for a tarantula, spoke to kat and she showed us the little pink toed tarantula, told me absolutely everything about caring for it, its habitat, substrate, feeding, humidity. really good... See more
The team at jolleys at Cadbury garden centre are always incredibly helpful and friendly. They are happy to answer any questions about products or recommend something when asked. They recognise me as a... See more
Fabulous welcoming staff whom have all the knowledge you will need about your pet. This is my fourth visit for a pet, I have Parakeets and Guinea Pigs and the service and support from the ladies at Ca... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA, Congresbury, United Kingdom
- 01934 876841
4.8
Excellent
475 reviews
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Very good advice service
December 16, 2024
The girl was lovely who served me
The girl was lovely who served me , there was a big queue & only one person serving though on a busy Saturday 14/12
December 14, 2024
Helpful and polite staff and a good…
Helpful and polite staff and a good range of products
December 12, 2024
Staff are absolutely brilliant
Staff are absolutely brilliant, very friendly and helpful. They know there stock and can recommend from their own use lots of times. Our dogs love going as they get a treat and lots of fuss.
December 7, 2024
Helpful assistants
Good choice of products and helpful assistants to aid purchase.
November 28, 2024
Lovely lady served us
Lovely lady served us. Probably could have done with more staff as we had to wait for her to come to the counter, but wasn’t an issue.
November 22, 2024
Very friendly and helpful
November 19, 2024
Henry the Tortoise
The service was fantastic and helpful. A lot of time was given to us answering our questions and showing real care about us having our new family member. Thankyou so much for helping me have my life long dream finally come a reality
November 12, 2024
First Pet Buying Experience
My partner and I wanted to get a hamster. This is our first pet so we were quite cautious and full of questions about their diet, pet care, housing, toys and so on. The blonde girl that helped us choose and advised on our questions was very patient and full of knowledge, made the whole experience very easy and anxiety squashing.
October 24, 2024
The lady assistant called Pip
The lady assistant called Pip, was very helpful and kind with, my recent purchase of a budgie,and cage and what I needed to care for the young bird, her knowledge was excellent. Made easy it for me.
October 21, 2024
Found just what we needed
Found just what we needed, assistant chatty, friendly, polite
October 18, 2024
The assistant in the store was really very helpfull
The assistant in the store was really helpfull to advise us about small soft treats for our older dog who had some teeth out recently. She was a pleasure to talk to and with out hesitating put forward her ideas.
The dog loved her choice.
October 16, 2024
Always friendly happy staff who are…
Always friendly happy staff who are happy to help and advise!
October 11, 2024
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff. Really put my daughter at ease by answering all questions fully. Have been here numerous times for our pet requirements and will be back again.
October 6, 2024
Lucy was warm and helpful on the phone
Lucy was warm and helpful on the phone. Went I went into the store she was efficient and kind and helped me to get the best price for my item. She also put it on a trolley for me to take it out of the store. I felt very cared for .. Very impressed. 🙏
September 23, 2024
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