Enquired about purchasing a bird and cage accessories etc at Jolly’s in Cadbury Garden Centre Congresbury. Such a helpful girl gave us a lot of time and help about purchasing and reserving a cage so... See more
Location
Switch locationJollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA Congresbury, GB
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went in to ask for a tarantula, spoke to kat and she showed us the little pink toed tarantula, told me absolutely everything about caring for it, its habitat, substrate, feeding, humidity. really good... See more
The team at jolleys at Cadbury garden centre are always incredibly helpful and friendly. They are happy to answer any questions about products or recommend something when asked. They recognise me as a... See more
Fabulous welcoming staff whom have all the knowledge you will need about your pet. This is my fourth visit for a pet, I have Parakeets and Guinea Pigs and the service and support from the ladies at Ca... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA, Congresbury, United Kingdom
- 01934 876841
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The staff were really friendly
The staff were really friendly, and the animals looked well looked after. The staff fussed over our dogs.
Our main thanks would be to Kat, who was super helpful, very knowledgeable and an absolutely lovely lady to deal with. We are very happy with our 2 new leopard geckos.
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff. We bought hamster for my daughter and they made sure we had everything we needed, lots of information we needed to know and that it was a happy and special experience for my daughter. Thank you.
Welcoming store
The staff were very friendly and helpful and made a fuss of our dog. Overall a good experience.
Knowledgeable and helpful
The lady who served us was excellent, she spent so much time with us talking through options. She was very knowledgeable and drew on her own experiences of owning different animals.
Shop at Jollyes at Cadbury regularly…
Shop at Jollyes at Cadbury regularly and the staff are always friendly and helpful 😀
Friendly and informative
Recommended bringing new pup in to try on harnesses. Friendly explanation of discount available for signing up. Good for first time dog owners!
Very polite lady
Very polite lady. Very professional in catching the bird I purchased. Thank you very much. Will be back.
Great service .
Staff were very friendly and helpful
Staff were very friendly and helpful. Pretty good range of stock for a relatively small store, but the range of dog treats is excellent.
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