Enquired about purchasing a bird and cage accessories etc at Jolly’s in Cadbury Garden Centre Congresbury. Such a helpful girl gave us a lot of time and help about purchasing and reserving a cage so... See more
Location
Switch locationJollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA Congresbury, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
went in to ask for a tarantula, spoke to kat and she showed us the little pink toed tarantula, told me absolutely everything about caring for it, its habitat, substrate, feeding, humidity. really good... See more
The team at jolleys at Cadbury garden centre are always incredibly helpful and friendly. They are happy to answer any questions about products or recommend something when asked. They recognise me as a... See more
Fabulous welcoming staff whom have all the knowledge you will need about your pet. This is my fourth visit for a pet, I have Parakeets and Guinea Pigs and the service and support from the ladies at Ca... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA, Congresbury, United Kingdom
- 01934 876841
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stocks a variety of pet toys and accessories
Was looking for a small lead for my crazy energetic kitten. They had just what I needed and small dog toys too. Perfect for an over lively cat with an obsessive disorder!
Had what I needed at the right price…
Had what I needed at the right price and served with very friendly staff member
very friendly staff
Lady who was on the till was very…
Lady who was on the till was very friendly and helpful and knowledgable. Very friendly. Could see she loved what she does. Also very professional. Asset to jolly’s at Cadbury garden Center! Also the dark haired lady that was by the insects was so friendly and helpful. Jolly’s had a great team working for them on Wednesday morning!!
Both a real asset to the company and the brand!
Lots of stock to choose from
Helpful staff.
Helpful staff.Very cheerful and chatty.Well stocked shop to say that it is not that big and lots of good offers.
Excellent customer service very helpful…
Excellent customer service very helpful got me everything I needed for my dwarf russian hamster nd helping me pick my beautiful girl
My new feathered friend
The lady that served us was very knowledgeable on budgies and talked us through all we needed to know about caring for our new feathered friend
Excellent service as always
Excellent service as always. Always kind and friendly and happy to help.
The member of staff was amazing
The member of staff was amazing. So patient with my son and his friend, and very knowledgeable. She gave great advice and we really love our new hamster.
Very helpful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







