Enquired about purchasing a bird and cage accessories etc at Jolly’s in Cadbury Garden Centre Congresbury. Such a helpful girl gave us a lot of time and help about purchasing and reserving a cage so... See more
Location
Switch locationJollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA Congresbury, GB
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went in to ask for a tarantula, spoke to kat and she showed us the little pink toed tarantula, told me absolutely everything about caring for it, its habitat, substrate, feeding, humidity. really good... See more
The team at jolleys at Cadbury garden centre are always incredibly helpful and friendly. They are happy to answer any questions about products or recommend something when asked. They recognise me as a... See more
Fabulous welcoming staff whom have all the knowledge you will need about your pet. This is my fourth visit for a pet, I have Parakeets and Guinea Pigs and the service and support from the ladies at Ca... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA, Congresbury, United Kingdom
- 01934 876841
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Lovely friendly staff
Lovely friendly staff. Good selection of goodies " toys, accessories, beds, etc for pets at reasonable prices
Fabulous Service at Congresbury
Fabulous welcoming staff whom have all the knowledge you will need about your pet. This is my fourth visit for a pet, I have Parakeets and Guinea Pigs and the service and support from the ladies at Cadbury garden centre has been fabulous for both my fury and feathered friends
Very friendly staff
May use AI-assist with repliesRead more
i rang jollyes on sunday 18/2 to ask if…
i rang jollyes on sunday 18/2 to ask if they had any budgies for sale i was told they had 5 so in the afternoon we drove the 20 miles to jollyes 40 miles round trip. I said to one of the assistants i would like to but a rainbow budgie only to be told they were not for sale until monday 19/2 so wasted are time i should have been told over the phone they were not for sale until monday made the 2nd trip on monday

Reply from Jollyes The Pet People - Cadbury
Enquired about purchasing a bird and…
Enquired about purchasing a bird and cage accessories etc at Jolly’s in Cadbury Garden Centre Congresbury.
Such a helpful girl gave us a lot of time and help about purchasing and reserving a cage so we will be ready to pick a bird when we come back from our holidays.
Many thanks will catch the girls name when we see her again.
Very helpful lady in store.
The staff member was very freindl
The staff member was very freindl, she checked what we had in place at home to bring the hamster before selling, gave good advice on care. My daughter is a very happy hamster owner now. All the animals at jollies looked healthy and well cared for unlike other pet stores.
The team at jolleys at Cadbury garden…
The team at jolleys at Cadbury garden centre are always incredibly helpful and friendly. They are happy to answer any questions about products or recommend something when asked. They recognise me as a repeat customer and always have a friendly chat. Quality of the food suits my dog but the service is what keeps me purchasing.
Poppy’s food
Staff very helpful answered all the questions I asked. Very informative about your products
Excellent service
Outstanding service
The young lady that helped with our purchase was outstanding. She left no stone unturned and helped set the nice cage up for us. My daughter was at ease throughout and this is unusual for her.
Visit to jollyes
What made my visit to jollyes. Is that all the staff are really good at they jobs and they know we're every thing is and were to get it.And very helpful. Thank you we will be back Ha ha 😂.
Always great service
Always great service. The staff are so lovely and helpful.
Guided us to item which was good value…
Guided us to item which was good value for money
Brilliant experience
Very helpful staff always willing to give advice. Always good to get a discount on our dog food
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