The team at the Cannock store are always so helpful and friendly. Offering great advice on food and natural ways to support your dogs health. The shop has recently removed the animal section, ra... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great choic E, laid out so its great to have a look round for new items or go straight to what you need. Staff were extremely helpful and gave great advice with pros & cons, factual advice and frie... See more
My cockapo went in looking a mess and come out absolutely beautiful. I was worried to leave her like any new dog owner but after speaking to the groomer I was left at ease, and seeing my pup when she... See more
When I made the switch from feeding my Labrador kibble to Raw feeding around 12months ago,I then looked around for a supplier ….i tried a few different on line company’s and then found Jollyes… I use... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4C, Linkway Retail Park, WS11 1TD, Cannock, United Kingdom
- 01543 574 126
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Perfect fit for my pooch.
Sorry didn’t take the girls name at the time but she was very helpful at the Jollyes Cannock store. She fitted my pooch with a perfect harness. A very pleasant girl indeed.
Lovely staff
The interest the staff took in asking about my dog and sharing about their own along with a reminder to bring her with me next time made me feel like I’d made some new mates and yes, next time I will bring her along too!
When I made the switch from feeding my…
When I made the switch from feeding my Labrador kibble to Raw feeding around 12months ago,I then looked around for a supplier ….i tried a few different on line company’s and then found Jollyes…
I use the Cannock Store which has a good selection of Raw which I stock up on once a month!! The store is very well layed out and stocks just about everything you could possibly need for your Pets,it also has a Dog Washing Grooming facility in store so worth going along for a look!!!!!
It was my first time shopping at this…
It was my first time shopping at this store, the lady behind the counter was knowledgeable and helpful. Lots to choose from and the store clean and tidy.
Stroppy staff member!
I go to the Cannock branch and 99% of the staff are helpful.BUT!There is one middle aged woman who seems to take delight in messing people around every time they go to a counter she makes them move to the other one.So I stand in the middle she seems to take delight in making it difficult to pay and talks down to people I have almost stopped going there!But my dogs like the food!
Excellant
They were very helpful with helping me with worm tablets and flea and tick. Even took the trouble to write dates on packets of next dose
Good stock of everything you will ever…
Good stock of everything you will ever need for your Puppy/dog., and at very reasonable prices.
Staff are lovely
Staff are lovely. We were talking about my rescue cats,seemed genuinely interested
Value for money and great selection
Value for money and great selection, always friendly staff
We asked for help
We asked for help, to buy a product,and the lady was really helpful, friendly
Harness purchase.
Went for harness. Took our dog and they let him try it on so we got the right size. Staff member was very helpful.
The assistant was helpful and very…
The assistant was helpful and very polite
Nothing was to much trouble she was wonderfully with dog
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







