The team at the Cannock store are always so helpful and friendly. Offering great advice on food and natural ways to support your dogs health. The shop has recently removed the animal section, ra... See more
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Great choic E, laid out so its great to have a look round for new items or go straight to what you need. Staff were extremely helpful and gave great advice with pros & cons, factual advice and frie... See more
My cockapo went in looking a mess and come out absolutely beautiful. I was worried to leave her like any new dog owner but after speaking to the groomer I was left at ease, and seeing my pup when she... See more
When I made the switch from feeding my Labrador kibble to Raw feeding around 12months ago,I then looked around for a supplier ….i tried a few different on line company’s and then found Jollyes… I use... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4C, Linkway Retail Park, WS11 1TD, Cannock, United Kingdom
- 01543 574 126
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Always really friendly helpful staff
Staff very helpful and knowledgeable. Easter discounts on items that I purchased very good
Staff very helpful and knowledgeable
Perfect store for all pets, wildlife and accessoriestaff there are always pleasant and…
Staff there are always pleasant and very helpful..great customer service when contacting by telephone. Best of all my Cannock store is local to me.
Lovely store who care about animals…
I got exactly what I was looking for and at a very reasonable price, staff are friendly and helpful
May use AI-assist with repliesRead more
Left lots of long hairs in a few places…
Left lots of long hairs in a few places and uneven cut over eyes. Over one eye is longer than the other. Also charged incorrectly when I got home and checked. Did explain what I wanted, and even showed a photo but don't think she wanted to listen. Deeply upset as used Jollyes 3 times, and not had an issue before.

Reply from Jollyes The Pet People - Cannock
Great staff....as usual
Shop assistant Honey was very helpful and knowledgeable about the products we bought.
Good choice of products
Good choice of products. Can be a little expensive on some items, but sale prices are great. Staff are really helpful
The staff were friendly
The staff were friendly, helpful and genuinely interested about my pet, and discussed the product I bought, to make sure it was the correct choice.
Friendly caring and efficient.
I have bought quite a few things from…
I have bought quite a few things from Jollyes, the other day I bought two large water bowls they were a good price.
Excellent experience
Customer service was very good. Sales lady asked if I had found everything I needed. She also explained that the purchase I made was not going to be available in store after the remaining stock was gone.
Good offers/prices
Good offers, full shelves/stock, competitive prices and a great selection of brands and items to choose from. Staff are always on hand to help and are very friendly/approachable.
Dog toys
Staff always very helpfull, friendly,pricing always very good, don’t go nowhere other than here for our pets needs
Fabulous service from Paul customer…
Fabulous service from Paul customer service was second to none and explained everything about what is good and bad to give our cat cookie very happy thank you
I telephoned the Cannock store to ask…
I telephoned the Cannock store to ask if they had what I wanted in stock. On arrival the store assistant had put it ready for me by the till.
my dogs live this food and rhe only…
my dogs live this food and rhe only place I cab get it .u fortunately I have to drive to cannock from stoke when there is a store 5 mins away but they don't stock it
Very helpful and knowledgeable staff.
Friendly staff.
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