Jollyes The Pet People - Cannock Reviews 

970
TrustScore 5 out of 5

4.8

Unit 4C, Linkway Retail Park, WS11 1TD Cannock, GB


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Rated 5 out of 5 stars

The team at the Cannock store are always so helpful and friendly. Offering great advice on food and natural ways to support your dogs health. The shop has recently removed the animal section, ra... See more

Rated 5 out of 5 stars

Great choic E, laid out so its great to have a look round for new items or go straight to what you need. Staff were extremely helpful and gave great advice with pros & cons, factual advice and frie... See more

Rated 5 out of 5 stars

My cockapo went in looking a mess and come out absolutely beautiful. I was worried to leave her like any new dog owner but after speaking to the groomer I was left at ease, and seeing my pup when she... See more

Rated 5 out of 5 stars

When I made the switch from feeding my Labrador kibble to Raw feeding around 12months ago,I then looked around for a supplier ….i tried a few different on line company’s and then found Jollyes… I use... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Unit 4C, Linkway Retail Park, WS11 1TD, Cannock, United Kingdom

  • 01543 574 126

4.8

Excellent

TrustScore 5 out of 5

970 reviews

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4.8

All reviews

(970)

9,296 reviews in the last 12 months

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Rated 3 out of 5 stars

Left lots of long hairs in a few places…

Left lots of long hairs in a few places and uneven cut over eyes. Over one eye is longer than the other. Also charged incorrectly when I got home and checked. Did explain what I wanted, and even showed a photo but don't think she wanted to listen. Deeply upset as used Jollyes 3 times, and not had an issue before.

March 31, 2025
Jollyes The Pet People - Cannock logo

Reply from Jollyes The Pet People - Cannock

We understand your frustration with the recent haircut. We strive to provide a positive experience for all our customers, and it's disappointing to hear that your expectations weren't met. We value your feedback and will use it to improve our services. We appreciate your loyalty to our salon and hope you'll give us another chance in the future. We kindly ask that you contact store and they will aim to resolve for you

Rated 5 out of 5 stars

Excellent experience

Customer service was very good. Sales lady asked if I had found everything I needed. She also explained that the purchase I made was not going to be available in store after the remaining stock was gone.

March 22, 2025
Rated 5 out of 5 stars

Good offers/prices

Good offers, full shelves/stock, competitive prices and a great selection of brands and items to choose from. Staff are always on hand to help and are very friendly/approachable.

March 20, 2025
Rated 5 out of 5 stars

Dog toys

Staff always very helpfull, friendly,pricing always very good, don’t go nowhere other than here for our pets needs

March 16, 2025

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