I would love to say I really enjoy shopping here the people who guides me to find the perfect size yesterday for my dog 😀
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I am a local dog behaviourist and take some of the dogs im working with to Jollyes to help them learn about different environments, meet people and choose their own treats amongst other things. I'm a... See more
Peter was a tremendous help, going above and beyond his Normal duties to fit a dog mask on my very anxious girl, he took the masks to the car, for me to fit, thus alleviating her stress levels of havi... See more
Purchased a new dog harness from your company and it lasted less than a month. Had to go your another pet store to buy a another harness.
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Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, United Kingdom
- 01249 448620
4.7
Excellent
986 reviews
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What I wanted was in stock
What I wanted was in stock, and on offer. Staff were very friendly and there wasn't a queue
May 14, 2025
Jollyes - A service with a smile
When we arrived at the store we were greeted with a ‘smile and hello'. The store is laid out very well so finding what you need is very quick and easy. All the products for sale are competitively priced and have some very good deals, too. The cashier was very informative and even signed us up on their loyalty scheme with no forms to fill in. She sorted everything in seconds. We will certainly be visiting Jollyes again in the not too distant future.
April 30, 2025
The store had the petfood I needed
The store had the petfood I needed. Till area had no queue so very quick service. Very pleasant staff.
April 30, 2025
Couldn't really be better.......
April 10, 2025
Very pleasant staff.and helpful.
April 24, 2025
Always friendly and helpful staff
Always friendly and helpful staff, and a great range of everything my pets need
April 19, 2025
Great customer service and excellent…
Great customer service and excellent prices on products. Always find what I need at Jolleys.
April 17, 2025
Products easily found what we needed
Products easily found what we needed, and the assistant Teegan who served us was really polite.
April 13, 2025
Friendly staff
An assistant went and picked up a 10 kilo bag of Lifestsge dog food from the shelf for me and took it to my car. Both she and the assistant behind the till were very friendly and engaged in conversation.
Well worth the 5 stars
April 11, 2025
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The cashier sneezed all over the goods…
The cashier sneezed all over the goods that I was purchasing , didn’t even apologise, not very good customer service
April 5, 2025
Reply from Jollyes The Pet People - Chippenham
We understand your frustration and apologize for the unpleasant experience you had. We value customer service and will address this with our team to ensure this doesn't happen again.
Helpful staff
Very knowledgeable and friendly assistant . I got clear information and advice on the product.
April 8, 2025
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