I would love to say I really enjoy shopping here the people who guides me to find the perfect size yesterday for my dog 😀
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I am a local dog behaviourist and take some of the dogs im working with to Jollyes to help them learn about different environments, meet people and choose their own treats amongst other things. I'm a... See more
Peter was a tremendous help, going above and beyond his Normal duties to fit a dog mask on my very anxious girl, he took the masks to the car, for me to fit, thus alleviating her stress levels of havi... See more
Purchased a new dog harness from your company and it lasted less than a month. Had to go your another pet store to buy a another harness.
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Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, United Kingdom
- 01249 448620
4.7
Excellent
986 reviews
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I knew what I wanted you had it I…
I knew what I wanted you had it I bought it. What else can I say
April 4, 2025
The staff were pleasant and well…
The staff were pleasant and well presented in their appearances. The store is clean and tidy with shelves full and many products on offer.
April 4, 2025
Good value layers mash
Good value layers mash, logical layout, delightful staff and a free calendar to boot, what's not to love!
April 4, 2025
Store very clean and well organised
Store very clean and well organised. Staff very friendly and helpful. Found what I needed and more very very happy customer
March 30, 2025
When we went in they always say morning…
When we went in they always say morning and if we can’t find what we’re looking for they will help and it’s just a nice atmosphere there
March 29, 2025
They have a good variety of foods for…
They have a good variety of foods for pets, and the staff are great
March 28, 2025
Great Pet Shop
The staff are alway cheerful and friendly and are always helpful. There is a fantastic range of natural treats, food, toys, coats etc. great pet shop.
March 22, 2025
Nice efficient friendly staff
March 26, 2025
Always have what I need
Always have what I need, happy to provide advice when asked. Staff always greet customers with a smile and make you feel welcome.
March 17, 2025
May use AI-assist with repliesRead more
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Staff were friendly and very helpful
Staff were friendly and very helpful, but there wasn’t clear indication of what was on shelves, and what was there was over stacked with products, which looked messy and was difficult to select plus, the products were not clear on their uses. When asked for help 2 out of 3 products were out the back and 1 was out of stock and was told to buy it online. Probably wouldn’t use again.
March 16, 2025
Reply from Jollyes The Pet People - Chippenham
We appreciate you taking the time to share your feedback. We understand your frustration with the product display and availability. We strive to provide a clear and organized shopping experience, and it seems we fell short in this instance. We will take your comments into consideration as we work to improve our product presentation and stock management.
Staff are always so helpful
Staff are always so helpful, friendly and welcoming. Chippenham store is well stocked and always neat and tidy too !
March 13, 2025
Staff always helpful and friendly..
Staff always helpful and friendly... Good choice of pet products too
March 11, 2025
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