Fantastic staff. Happy staff. Extremely helpful. Our dog really enjoys his visits to Jollyes as staff always welcome him as do other shoppers .. Always a fun & enjoyable time @ Jollyes. Makes for... See more
Company replied
Unit 5&6 Christchurch Trade Park, Somerford Road, BH23 3PY Christchurch, England, GB
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Fantastic staff. Happy staff. Extremely helpful. Our dog really enjoys his visits to Jollyes as staff always welcome him as do other shoppers .. Always a fun & enjoyable time @ Jollyes. Makes for... See more
Company replied
I have been using Jolleys own Lifestyle grain free Artisan range of dog food for my 2yr old Labrador since he came off puppy food. It has a great rating on the highly thought of allaboutdogfood websi... See more
Extremely helpful staff. One member stopped stacking shelves from being on knees to guide me to where a product was, instead of just vaguely pointing 'over there' . When I was paying and enquire... See more
I was left to peruse what I wanted at my leisure which was nice, although staff came across as very approachable if any help had been needed. When I got to the checkout the member of staff at the till... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Unit 5&6 Christchurch Trade Park, Somerford Road, BH23 3PY, Christchurch, England, United Kingdom
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Great customer care price was very good for quality goods
Great experience in store but the app won’t work which is disappointing
I had a tray of dog food tins to donate to red bin & lad who served me very kindly put them in the bin for me.
Very good help when asked with friendly faces.
Store has everything you could ever need and at a reasonable price.
First visit to Jollyes, loads of bargains and the young lady serving was friendly and helpful. She said she was new but her confidence shone through a slow working till.
This was my first visit to jollyes and was very impressed the staff were very welcoming and helpful, lovely clean and well stocked shop... I will be returning..
Extremely helpful staff. One member stopped stacking shelves from being on knees to guide me to where a product was, instead of just vaguely pointing 'over there' . When I was paying and enquired about another product the member of staff stayed patient and provided the item I wanted.
I needed to exchange an item, which was dealt with efficiently.
Store was smart, bright, well stocked and organised.
All three members of staff that I encountered were highly professional.
I have already recommended several friends.
Very happy.
Very good stock of all pet needs at reasonable prices and great offer prices on selected items. Staff very friendly and informative which made a great shopping experience.
Very helpful and friendly staff who do not pressure you, allowing you to browse at your leisure but also there if you need them. We bought a coat for our dog and the information was clear and easy to understand so there is reassurance that we got the correct sizing for them. Very handy having one so local to us for good prices and deals.
Lady in the till came to shop floor to assist me with dog food price check , carried the 15 kg bag for me and priced matched with another shop .
The staff were very friendly and were more than happy to go out back to look for an item I couldn't find in store.
I find jollyes pet shop very good they have a lot of choices for all your pets and are very helpful, the only thing I find disappointing is there stock levels you go in one day for food and after finding fussy dog will eat food you go back for more and they don’t have any, also some foods you can only buy now are in large packs, like the hills tin food which I have bought in the past.
Fantastic pet food selection, and outstanding excellent customer service by your very helpful lady Supervisor on Sunday 3 /11/ 2024.
Had everything I wanted and offered to put heavy sack in my car, without me asking. Very helpful staff
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