Jollyes The Pet People - Colchester Reviews 1,007

TrustScore 5 out of 5

4.8

Jollyes, Unit 3A, Turners Rise Retail Park, Petrolia Close, Colchester, CO4 5TU Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Every time we go to jollys all staff are helpful and if they can't answer a question they find it out for me.

Company replied

Rated 5 out of 5 stars

I’ve only recently found this company and I find it packed full of cat food accessories. They’ve even got a little Vet Service going. You can get cheap jabs there for your cats and dogs much half the... See more

Rated 5 out of 5 stars

My mother & I went specifically to drop off some items for a local dog rescue. Thank you Jollyes for providing a collection point. I decided to buy some dental chews for my dog. Very helpful young m... See more

Rated 5 out of 5 stars

The sales person was helpful, knew what I was talking about and immediately pointed me in the right direction. When I arrived at the cash desk. The sales person found my details quickly, made a sensi... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Jollyes, Unit 3A, Turners Rise Retail Park, Petrolia Close, Colchester, CO4 5TU, Essex, United Kingdom

  • 01206 710 296

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Every time we go to jollys all staff…

Every time we go to jollys all staff are helpful and if they can't answer a question they find it out for me.

April 25, 2026
Jollyes The Pet People - Colchester logo

Reply from Jollyes The Pet People - Colchester

We're happy to hear that our team is helpful and resourceful during your visits. Thank you for your positive feedback; we appreciate it a lot!

Rated 4 out of 5 stars

Easy shopping can take dogs with you…

Easy shopping can take dogs with you easy parking lots of choice . Fair prices

April 12, 2026
Jollyes The Pet People - Colchester logo

Reply from Jollyes The Pet People - Colchester

We're glad you found shopping with us easy and convenient, especially with your dogs. Thank you for your positive feedback on our prices and parking!

Rated 5 out of 5 stars

Very Helpful

Very helpful , friendly staff and a shop
with a good variety of foods and pet essentials for all budgets .

February 23, 2026
Rated 4 out of 5 stars

I couldn't find the dog food I needed

I couldn't find the dog food I needed, I was told to order online but found one in a display, you should keep better stock as I had travelled quite a long way and didn't want to make another journey

February 5, 2026
Rated 5 out of 5 stars

Pet mad

I travel to visit this store as it has some lovely employees that care about animals, the store stocks some great products including their own brand so I recommend going if you haven’t yet!

January 17, 2026
Rated 5 out of 5 stars

Very helpful

Very helpful staff allowing me to swap an unopened box of food my cat has suddenly decided he hates for something else he may like (for a while!)

January 16, 2026
Rated 5 out of 5 stars

Fantastic pet shop

Fantastic pet shop, great range of everything, staff are always super helpful and friendly, great value as well compared to some others.

January 9, 2026

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