Every time we go to jollys all staff are helpful and if they can't answer a question they find it out for me.
Company replied
Location
Switch locationJollyes, Unit 3A, Turners Rise Retail Park, Petrolia Close, Colchester, CO4 5TU Essex, GB
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See what reviewers are saying
I’ve only recently found this company and I find it packed full of cat food accessories. They’ve even got a little Vet Service going. You can get cheap jabs there for your cats and dogs much half the... See more
My mother & I went specifically to drop off some items for a local dog rescue. Thank you Jollyes for providing a collection point. I decided to buy some dental chews for my dog. Very helpful young m... See more
The sales person was helpful, knew what I was talking about and immediately pointed me in the right direction. When I arrived at the cash desk. The sales person found my details quickly, made a sensi... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes, Unit 3A, Turners Rise Retail Park, Petrolia Close, Colchester, CO4 5TU, Essex, United Kingdom
- 01206 710 296
4.8
Excellent
1K reviews
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helpful staff and good dog food
I find the staff very helpful and the dog food I get from Jollyes which I can only get there is very nutritious and good for my dogs
July 23, 2025
I had a vet appointment and they were…
I had a vet appointment and they were quick and efficient.
July 21, 2025
The people who work in the store are…
The people who work in the store are very helpful and I joined the Jollyes club card which is online and the lady serving me explained how it worked and the benefits of the card.
July 21, 2025
Friendly service
My dog loves the vegetarian chews and frozen yoghurt. Always friendly service in this store
July 19, 2025
Friendly kind and helpful experience…
Friendly kind and helpful experience Happy . Exceptionally hardworking staff and still always with a smile.
July 15, 2025
My mother & I went specifically to drop…
My mother & I went specifically to drop off some items for a local dog rescue. Thank you Jollyes for providing a collection point.
I decided to buy some dental chews for my dog. Very helpful young man on the tills gave me excellent advice 👍
July 18, 2025
Great service and lots of options with…
Great service and lots of options with reasonable to higher price ranges
July 18, 2025
Lovely friendly service
Lovely friendly service. Advice on pet club. Great products with good prices.
I go there monthly now to replenish dog balls and treats. Great place-pet friendly. Wish my dog was shop friendly- it would make a perfect experience.
July 15, 2025
Extremely friendly, polite and helpful
The young lady that assisted us in our enquiry regarding a tortoise pen (not the lady that served us at the till, although bright and cheerful)
She was extremely helpful, and having two tortoises herself, was very interested in sharing advise etc, loveley personally and very heloful
July 12, 2025
its a good shop
its a good shop, lovely service too! i just wish they'd sell bigger hamster cages but its also great they stopped selling pets.
July 10, 2025
Unprompted review
Helpful staff
I was looking for few products my dog and there was a lovely girl at the till who explained things plainly and helped me to choose the right stuff. I’m sorry as I didn’t catch your name. Thank you for helping me.
May 27, 2025
Staff were helpful
Staff were helpful. Store was tidy and easy to get round. Plenty of stock, with some bonus offers, definately visiting again.
June 3, 2025
Had everything in stock and were…
Had everything in stock and were helpful when buying stuff in store. Good value for money!
June 6, 2025
Excellent service always helpful staff…
Excellent service always helpful staff good quality products
June 4, 2025
Purchase dog necessities
Great welcome....staff made fuss of dog and gave him a treat. Staff always friendly and helpful and knowledgeable.
Top marks!!
May 29, 2025
Really helpful staff
Really helpful staff. I couldn't read the small print on items, but they helped me and therefore helped me to choose the best item.
May 28, 2025
May use AI-assist with repliesRead more
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Young man who was booking us in to the…
Young man who was booking us in to the vets was obviously not interested and I found him rude so I left the shop. The usual lady is so good at her job. Please bring her back.
May 26, 2025
Reply from Jollyes The Pet People - Colchester
We appreciate you taking the time to share your experience. We're sorry to hear that the service you received did not meet our standards. We'll address this internally to ensure a better experience in the future.
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