Every time we go to jollys all staff are helpful and if they can't answer a question they find it out for me.
Company replied
Location
Switch locationJollyes, Unit 3A, Turners Rise Retail Park, Petrolia Close, Colchester, CO4 5TU Essex, GB
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See what reviewers are saying
I’ve only recently found this company and I find it packed full of cat food accessories. They’ve even got a little Vet Service going. You can get cheap jabs there for your cats and dogs much half the... See more
My mother & I went specifically to drop off some items for a local dog rescue. Thank you Jollyes for providing a collection point. I decided to buy some dental chews for my dog. Very helpful young m... See more
The sales person was helpful, knew what I was talking about and immediately pointed me in the right direction. When I arrived at the cash desk. The sales person found my details quickly, made a sensi... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes, Unit 3A, Turners Rise Retail Park, Petrolia Close, Colchester, CO4 5TU, Essex, United Kingdom
- 01206 710 296
4.8
Excellent
1K reviews
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Helpful and friendly staff
February 23, 2025
Went for our puppies second vaccination…
Went for our puppies second vaccination and she was relaxed and wasn't stressed at all.
February 19, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Jollyes The Pet People - Colchester
We understand your frustration with your recent experience and a member of the team will be in contact to gather further information
We value all customer feedback and will use this to improve our service.
Great thank you
February 19, 2025
Very helpful staff
Very helpful showing the different harnesses for our dog assisting in finding and fitting the best one
February 17, 2025
Really helpful staff
February 15, 2025
Great staff
Great staff, always helpful and proffessional.
Good price on Purina One at the moment.
February 16, 2025
Great staff and nice choice of products…
Great staff and nice choice of products at a good price
February 14, 2025
Helpful staff found what I needed and…
Helpful staff found what I needed and not a fortune.
February 12, 2025
Helpful not pushy
February 11, 2025
Very friendly shop Millie loves everybody there.
Millie loves Colchester branch and Katie and her team she visits every week.
Thankyou aunty Katie and all my friends I love you.
Lots love & woofs Millie. 💕🐶💕 xx
February 8, 2025
First time in Jollyes now we have a new…
First time in Jollyes now we have a new puppy.
Store was stocked with lots of goodies for the pooch, now as a puppy and as he grows up. (Cats small animals and birds seem to be covered well too)
Staff were super friendly and helpful. I look forward to returning.
February 7, 2025
Good prices
Good prices, I got money off on what I bought this time and helpful staff, lots of choice also
February 4, 2025
Unfortunately didn't have what we…
Unfortunately didn't have what we usually buy so had to go for a substitute but as always good prices & helpful staff
January 31, 2025
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