My dog is dying of cancer, according to the vet he should be dead already, but he has a very strong will to live and one of his highest stimulation is to go to Jollyes to buy some treats. The staff c... See more
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I really like going to jollies. The price is very competitive to other stores. I know where everything is when I am in store. The staff are so welcoming and extremely courteous and helpful. Nothing is... See more
Jollyes Coleraine has lovely friendly helpful staff who Always remember me and my dog koan. Warehouse location could Do with an upgrade but this doesn’t impact the staff or products
Great service as always. Interaction with 2 different members of staff. One checked stock and found the collar size I needed. The other, at the till, took time to check for my loyalty card on the s... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Beresford Court, Cloeraine, BT52 1SU, Coleraine, United Kingdom
- 02870 327734
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The store had all the dog food I was…
The store had all the dog food I was looking for.
Great place to shop
Great place to shop. Staff are brilliant friendly and verybknowledgable. Great value too.
Coleraine staff are 1st class…
The staff in Coleraine branch are always really friendly and very helpful. Nothing is too much trouble for them.
Had what I wanted
Had what I wanted. Always has a good selection of items for dogs.
Pleasant and helpful staff.
Plenty of items on offer.
Excellent staff
Excellent staff. Thats what makes Coleraine store. She has a brilliant way about her and even helped me to the car with the purchases. She is always extremely knowledgeable and very helpful. A great asset.
Staff in Coleraine
Staff in Coleraine, which is my predominantly store are really friendly and helpful. Your store caters for all my needs from my dogs, hens and wild birds I feed throughout the year
Helpful staff and a great selection of…
Helpful staff and a great selection of products
Helpful pleasant staff
Great price and service
Great price and service. Lady assistant help me carry cat food to car
Jollyes Coleraine has lovely friendly…
Jollyes Coleraine has lovely friendly helpful staff who
Always remember me and my dog koan. Warehouse location could
Do with an upgrade but this doesn’t impact the staff or products
I really like going to jollies
I really like going to jollies. The price is very competitive to other stores. I know where everything is when I am in store. The staff are so welcoming and extremely courteous and helpful. Nothing is a bother to the staff. Coleraine store is definitely my favourite. Just need more selection off seed for our conures.
Friendly helpful staff
Good items and at good price!
Excellent service
Got a helpful answer to my cat problem…
Got a helpful answer to my cat problem and advised to try her on a different diet. she is 18 and not eating much
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