Fantastic company ,great assistants, I went for pop up vets ,what a bonus good on jollys,competitive prices all around and a great choice. Very pleasant experience.
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I managed to find the bags of cat litter -but only after finding the more expensive one, loading it, did I find the Jollyes own type and had to change them. The assistant did not know anythinga bout... See more
Jollies is as the name suggests a responsible and friendly store and has a good range of pet necessities. The Staff are always happy to help, especially when it comes to carrying my purchases to the c... See more
This is the second time I have been into the Doncaster store this passed 2 weeks and the staff are always so friendly and helpful. From sorting out a id tag for our newly rescued dog to help finding... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Wheatley Retail Park, Wheatley Hall Road, DN2 4PE, Doncaster, United Kingdom
- 01302 340064
4.8
Excellent
949 reviews
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Fantastic company ,great assistants
Fantastic company ,great assistants, I went for pop up vets ,what a bonus good on jollys,competitive prices all around and a great choice. Very pleasant experience.
January 14, 2026
Always got what I need
Always got what I need and reasonable price. Staff allways helpfull
February 26, 2026
Jollies friendly and responsible
Jollies is as the name suggests a responsible and friendly store and has a good range of pet necessities. The Staff are always happy to help, especially when it comes to carrying my purchases to the car for me.
February 25, 2026
The staff make it a lovely experience…
The staff make it a lovely experience every time. I've been coming for over 10 years and won't be stopping anytime soon. You have a lovely team
February 24, 2026
Good prices and great service.
February 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The assistant was polite and helpful
The assistant was polite and helpful. I have had a brain tumour and now have mobility problems and I had got the wrong food for my cat and she went and fetch me the other one, and explained the difference to me
February 26, 2026
Reply from Jollyes The Pet People - Doncaster
Thank you so much for taking the time to leave such lovely feedback. We pride ourselves on a high standard of customer care, so it is great to receive examples of this.
Kind regards,
Jollyes Customer Care
The Doncaster team are always happy to…
The Doncaster team are always happy to help
February 13, 2026
The staff are really friendly which is…
The staff are really friendly which is brilliant as you go in some shops and just get no greeting from anyone. The choice and prices are good too.
February 20, 2026
Great customer service
This is the second time I have been into the Doncaster store this passed 2 weeks and the staff are always so friendly and helpful. From sorting out a id tag for our newly rescued dog to help finding things in store.
February 20, 2026
Finding, changing... asking?
I managed to find the bags of cat litter -but only after finding the more expensive one, loading it, did I find the Jollyes own type and had to change them. The assistant did not know anythinga bout cat food needing Taurine in it. IS there anyone who knows about that, having seen it advertised (expensive too) online as necessary for a cat's longevity? Anyway, I managed to load the 2 bags of litter and box of food all into the car alone- unusually. Normally a staff member assists me. I am not exactly young and fit!
February 19, 2026
Buying power
Initially went for bird seed as this choice is acceptable both in value and mix in jollyes but on arrival was a stand with a new to the shop variety of cat food
I have previously bought this brand online so did purchase some whilst there it was pleasing to see a new brand as the cat food choice was in need of being increased. Obviously jollyes owners are learning there’s are many cat owners who like a good range of products
February 3, 2026
Staff really helpful with good…
Staff really helpful with good knowledge of assortment.
January 24, 2026
Always friendly helpful staff
January 13, 2026
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