Staff are alway welcoming and friendly. Happy to help with any enquiries and helped me pick the best food for my GSD with allergies
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I managed to find the bags of cat litter -but only after finding the more expensive one, loading it, did I find the Jollyes own type and had to change them. The assistant did not know anythinga bout... See more
This was the first time we had used the vet service there to get our dog vaccinated: it was the most brilliant experience all round. The vet was lovely - very professional but caring and friendly towa... See more
Excellent help from male member of staff. Explained about lifestage dog meat for our dog. Whose having problems eating dry food. Felt educated and confident in returning if any more help required. Th... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Wheatley Retail Park, Wheatley Hall Road, DN2 4PE, Doncaster, United Kingdom
- 01302 340064
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Always great service from Harrison and…
Always great service from Harrison and the team :)
Staff always cheerful and friendly…
Staff always cheerful and friendly .they have good knowledge and advice .great selection of products
Staff are lovely people but…
Staff are lovely people but unfortunately the main thing we always go for was out of stock
Polite & friendly staff everything i…
Polite & friendly staff everything i wanted was in stock no problems
Tha staff on Wheatley Hall road…
Tha staff on Wheatley Hall road Doncaster are brilliant. Always cheerful and Nothing is a problem to them and are always happy to help.
Always use Jollyes,they always have…
Always use Jollyes,they always have what I need.
Your staff who seem.to have worked…
Your staff who seem.to have worked there quite some time are always friendly and helpful
Always had good service there and the…
Always had good service there and the prices are very competitive.
The team are always helpful
The team are always helpful, friendly and knowledgeable
friendly staff
Staff are friendly good verity and choice of food and accessories would be nice if I still got vouchers now and again put since loyalty card stopped without notice you don’t seem to get any special offers anymore
Very friendly and helpful staff
Very friendly and helpful staff. The member of staff helped a customer out to her car with a large item, before returning to the cash desk with a smile and an apology- very professional.
Pkeasant staff
Pkeasant staff, well stocked store with plenty of choice. Very clean & tidy
Variety and Pet Club
I am in the pet club and got an unexpected £2 off the raw dog food i purchased Very good selection c
Highly recommend!
The staff are lovely and helpful. Jollyes offers the best price for cat litter by a long shot. Food prices are fairly decent too when on offer.
I really enjoy my trips to you.I find…
I really enjoy my trips to you.I find the very competent and helpful,they also so pleasant.
The staff were very helpful and…
The staff were very helpful and assisted me with getting the right dog food for my dog
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